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Passenger rear window will slide up and down but wont roll up

9K views 5 replies 3 participants last post by  silentbob21  
#1 ·
My mother has an 02 grand cherokee and my niece was in the backseat and she rolled the rear passenger window down and held the button for god knows how long. Now the window won't roll back up but the motor runs both ways. If I pull the window up with my hands and press the button down it will pull the window down but then it won't go back up. I got the door panel off and I don't really see anything weird but then again I don't know what I'm looking at either.

Thanks guys
 
#6 ·
on a side note.... if you havnt done it already. you can pull the window up by hand and throw some zip ties around the track below the window to keep it up while you wait on a new regulator.

Just dont throw and trash bag and duct tape on it haha... have some respect for the Jeep

you could also pull the old regulator out while you are waiting to save some install time, just make sure that you have a second set of hands and dont let the window fall down into the door too hard because you could break it.

Aaron
 
#4 ·
you have a broken regulator. its a relatively easy fix, six bolts to remove the regulator and motor, and then two clips attaching window to regulator, and you can get a new one for ~$60 on Rock auto.

you can try to reuse your old motor assuming the cable isnt wrapped around it,

DORMAN Part # 740375 $48.79 + shipping
http://www.rockauto.com/catalog/x,carcode,1386783,parttype,10217

or you can just get a new regulator and motor, which is what I would do. not much more money and you know it will work

DORMAN Part # 741375 $60.99 + shipping
http://www.rockauto.com/catalog/x,carcode,1386783,parttype,15596

just remember this because it will happen again. I have replaced each of my window regulator, one more than once... but I didnt buy the doorman one the first time.

Aaron
 
#2 ·
Mine did the same thing, it would go down but not up and its happened to a lot of us wj owners and the fix always seems to be the same which is a broken wire located in the boot between the door jam. I would look at the door with the issues wires first but my wire broke in the front drivers side door boot. You can hook some wire leads to a jump pack then hook to the plug behind the door panel which should roll it up if its a wire issue, which is what I did till I could hunt for the break.