Thanks for the info.

 

This is probably the result of a class action lawsuit someone posted on one of the forums yesterday. Chrysler has been denying the problem and even warranty repairs on this for a long time.

Here it is:
http://www.autosafety.org/sites/def...t/files/imce_staff_uploads/Chrysler TIPM - Gibbs 2nd Amended Complaint 5-14.pdf

 

I know of a few that had this repaired under extended warranty, but I dunno about the drivetrain warranty.

 

Thanks for the info!



I was denied a warranty repair at 61,000, I have the problem documented through Chrysler (1-877-426-5337) and an appointment with another dealer this friday.

 

I didn't know it was only for '11? Great. I have not experienced this problem yet.

 

I also thought that this problem seemed to be happening to more than just 2011 GC's. Oh, well ... ?

Thanks for the, 'heads-up', Jeep Cares!

 

Another recall??? Ooof. Thanks for the heads up though.

 

For those out of warrantee or who are having this issue and are not, as of yet, covered by this recall;

Chrysler has a Star Case # for this issue (#S13080000399, Release date 5/29/2013) and a fix that jumps the fuel pump relay in your faulty TIMP with an external one! The best part.... it's relatively cheap and if your handy with basic hand tools you can do this yourself!!

http://www.mediafire.com/view/ohoobxy8711nawa/fuelpumprelay.pdf

Or if your covered under warantee or this not as yet launched recall, Chrysler has just made available to their dealer network a new TIPM Kit to address this issue;

The original TIPM part # 68089321AC which superceeded to an AD,AE,AF,AG part # are all no longer available.

A new Totally Integrated Power Module Kit (TIPM Kit) Mopar part #'s 68244870AA (5.7L), 68244852AA (3.6L), are about to hit the parts pipeline. MSRP for these new TIPM Kit's are ~ $869.00/Dealer Cost $646.00

Edit;
It seems Chrysler is looking to take the cheap and easy way out on this P54 recall. They plan on doing the external fuel pump relay bypass, and not actually replacing the faulty TIPM, with it's faulty internal fuel pump relay, with the new TIMP Module I listed above!! WTF!!

 

Do we know for sure that the new 'AA' version of the TIPM addresses the issues? (i.e the fuel pump relay contacts being susceptible to deformation?) How do we know this won't happen over time again and if we should all just have the external bypass installed as additional safety? BTW thanks for the info Raptor!

 

^^^ - Agreed! I hope Jeep get around to it sooner than later. Not looking forward to having unexpected TIPM issues down the road ... !

 

I just paid $1201.09 to have mine replaced yesterday. When will this recall launch and will I be reimbursed?

 

The P54 safety recall was announced to all Chrysler dealers on 9/4/2014, (last week).

It's called; New Safety Recall Advanced Communication - P54090414 from Customer Services Field Operations.

This P54 recall will be launched very soon and you damn well should get your money back!
You should be able to submit your invoice to Chrysler for full reimbursement!

 

From post 1:
"If it is determined that the customer's vehicle is included in the recall and repairs have already been completed at the customer's expense, the recall notification will direct customers on how to submit original receipts for reimbursement."

 

If an owner doesn't want some external relay hacked in, should we pay out of pocket for the updated TIPM and then apply for reimbursement? I'm not sold on the aftermarket relay being a solution, seems more like a bandaid to me.

FYI - I've been starting mine with the key fob inserted in the start button, it's yet to have the problem doing that. Presumably because it allows the fuel pump to pre-prime outside of the logic circuit.

Yes all the 2011~2013 WK2's and Durango's have this TIPM, so I'd expect more problems are on the way for later model Grand Cherokee owners. I have a '12 Overland V8 that is starting to have a no start, stall after start issue. I want the new TIPM module not some half assed fuel pump relay buypass that hacks into the main wiring harness!

Agreed big time on the relay hack.
In the interim, try starting it this way (again, not a solution, just a workaround):

 

Another day wasted at the dealership with nothing to show for it. Surprise surprise.

They can't diagnose an intermittent issue without holding the vehicle, but nobody mentioned that tuesday when I made the appointment. I'm so freakin mad right now I can't even think.

Jeep knows what the problem is. The dealership has the part in stock (the new part number ending in AA). I almost just bought it and installed it in their parking lot but surely that would have screwed me out of $869+tax.

My case has been elevated, whatever that means, they won't be able to assist me until Tuesday of next week.

I might have a new Silverado by then...

 

Another day wasted at the dealership with nothing to show for it. Surprise surprise.

They can't diagnose an intermittent issue without holding the vehicle, but nobody mentioned that tuesday when I made the appointment. I'm so freakin mad right now I can't even think.

Jeep knows what the problem is. The dealership has the part in stock (the new part number ending in AA). I almost just bought it and installed it in their parking lot but surely that would have screwed me out of $869+tax.

My case has been elevated, whatever that means, they won't be able to assist me until Tuesday of next week.

I might have a new Silverado by then...

You have a 2011 WK2, Correct?

Chrysler has just announced a P54 TIPM recall for 2011 WK2's. Correct?

You don't want your main wiring harness hacked into to do a BS TIPM fuel pump relay bypass! Correct?
Who would, I certainly wouldn't! Do you want the Band-Aid fix or it fixed the right way??

I suggest you do it yourself....

Order the new updated TIPM module from Chrysler made by a different supplier than the original faulty one. I would get this part from a different dealer than the one who is currently jerking you around. Give them the last 8 digits of your VIN to be certain you get the right part! Install it yourself. My 2012 service manual says to disconnect the neg. battery terminal, remove the B+ battery cable on top of the old TIPM, unclip the TIPM from its plastic holder & lift up, access & remove the two large wiring harness plugs underneath it and plug them into the new TIPM, clip the new TIPM into place, reconnect the B+ battery cable on the new TIPM, then the neg. battery terminal under the pass. seat & your done!

But this is the best part! Now create an invoice from an independent shop listing the full retail price that you paid for the TIPM plus 2 hours of labor @ $120.00/ hour and submit it to Chrysler for full reimbursement! Don't forget the tax! :rtft:

Now you have your Jeep fixed the right way and Chrysler is on the hook to reimburse the full retail price for the part & PAID YOU $240.00 labor to do it! :thumbsup:

 

P54 is still a "preliminary" recall. Not technically released yet. They only have a sunvisor to give me, cause I already have the new booster. I'm going to hold my $869 a week or so and see what plays out. I'm not saying you're wrong about any of the rest of that...

 

Yes that's true but announced safety recalls rarely if ever fail to become launched safety recalls, Chrysler really can't change their position at this point. If you do what I suggested and swap in a new updated TIPM module before this recall is launched Chrysler will have no choice but to reimburse you at full retail your repair costs for the replaced faulty TIPM.

You'll get the repair done the right way, with a new redesigned TIPM module and get paid at the same time! If you wait for this recall to be launched all your going to get is an external fuel pump relay jumped from your faulty original TIPM.

Is that what your waiting/hoping for??

 

I tried to wait it out..... Got up early on a Saturday morning to eat breakfast with my family and it wouldn't start. Key fob in, out, backwards and forwards and it wouldn't start! 0800 in the morning had all my neighbors mad at me. It finally started at noon, I took it to the dealership and traded it for a 14 Hemi Durango Citadel. I'm happy now!

 

Plus you take a chance on the part not being available and on national back order like the brake booster recall. When your car doesn't start or stop you don't get to drive it which really sucks.

 

2012 Overland 5.7L Hemi...... I just had my TIPM replaced under warrantee for this same issue. Mopar part # 68244870AA. This is not the same TIPM it came from the factory floor with. New upgraded part from a different supplier than the original failure prone TIPM modules.

You should all be aware this problem will happen to everyone who owns a 2011~ 2012 WK2 eventually.......... These TIPM's are all have faulty internal fuel pump relays that are destined to fail!! It appears at about 40K~50K miles is when most begin to see this problem. Chrysler is well aware of the problem and, what a surprise, are looking for the cheapest way out. So far they have only announced a safety recall for 2011 WK2's that bypasses the internal fuel pump relay with an external one. A complete BS hack "fix" if you ask me!

 

Chrysler Group LLC (Chrysler) announced a safety recall on all 2011 model year (WD/WK) Dodge Durango and Jeep Grand Cherokee equipped with a 3.6L or 5.7L engine.

JeepCares - Chrysler is on the phone right now saying that my VIN isn't covered by this.
Are you sure it's ALL 2011?

 

from post #1

Note: this is an announcement. This recall has not yet been launched. I'm not sure at this point of timing and the affected vehicle list is not yet complete.

 

You can get more information on the recall process by going to safercar.gov .
You can go here to view Frequently Asked Questions (FAQs) on Recalls.

 

It's likely most of you have seen this, but if not, there is a bit more detail on the investigation that finally led to the recall notice:

http://www-odi.nhtsa.dot.gov/acms/cs/jaxrs/download/doc/UCM461709/RCDNN-14V530-4400.pdf

 

Chrysler is sucking so far.

Our 2011 Summit is a garage ornament. Bought it used in May. Leaves us stranded frequently - no start. We've only put 1K miles on it since we bought it. Under 3/36K warranty until 10/16/2014. Both Dealers near our home will not replace our faulty TIPM because "it won't fail for them". It's mainly a "no fuel pump" power issue but we've had the horn start blowing by itself, rear wiper go dead, power windows stop and intermittent "bells" going off. I ordered a TIPM from a wrecker for $120 just to be able to tear it apart and look at the lousy design. I think the one I bought is good with only 24K miles on it. Anyway, I found the miniature PCB mounted fuel pump relay and researched the specifications on it. The relay is NOT designed for a 100% "on" duty-cycle. It's designed as a switch, for an intermittent "on/off" condition. So they really made a poor selection for the fuel pump relay. So adding an external relay seems like it could be a fix as TIPM's are expensive. But ours is beyond the relay as we have the other weird symptoms with it. The company I work for deals in the car business and a Dealership in Tennessee is toying with the idea of warrantying our TIPM by having us send us ours and them send us a new one for me to install. They told me there have been 8 revisions since ours was made. They also said they have no idea why Jeep isn't helping us as they said they get paid pretty well for warranty work. We are very passive with them so maybe we need to become *******s?

 

Is it too late to order a new TIPM and install it yourself? I just bought a WK covered under this recall yesterday and would rather have the new unit. Are you guaranteed to get your cost reimbursed and how would you go about submitting receipts to Chrysler?

 

Good luck getting anyone here, anyone at a dealership, or anyone on the Chrysler Warranty line to answer that question.

Use the key, mine hasn't had the issue once since I started inserting the key...

 

From another post:Today I got the recall notice with an address to claim my reimbursement for the $100 I had to pay with the ext. warranty to have the relay installed.

Hope this helps. Good luck.

 

Mine had this issue around Christmas. The parts that were required to repair the module weren't available at the time. Instead they "rigged" a new relay (piggy backed I believe) and repaired it. Mine was not covered under warranty, so I'm elated to receive this recall and process a refund. My question, what is the recall repair technique? If it is the same as what they did to mine, so be it. If not, I'm going to push to have mine correctly repaired.

P.S. my repairs were approximately $ 300.

 

just called them. they said we have to wait until the second recall letter is sent out in order to submit documents for reimbursement. i had my TIPM replaced, i'm in for like $1,400 bucks or something like that. they said chrysler would reimburse.

 

I received the letter on 11/6. And of course the parts are not available, so Chrysler will be sending out a second letter as to when to contact the dealer to set up appt for repair. This will likely be a very long campaign for Chrysler.

 

I got this recall notice in the mail yesterday for our '11 WK2.

The thing that really pisses me off is that I bought a 3 year MaxCare warranty (3yr/unlimited) for $1700 because the repair was going to be $1500. I'm glad I have the extended warranty but damn, why did it take so long for the recall to come out?

 

This is BS. We're planning on road tripping for Thanksgiving and Christmas. I really don't want this going bad halfway across the country with no parts available! Anyone hear about when they expect the parts to be n to fix the recall?

Stalling while driving sounds like an accident waiting to happen.

2011 Jeep Grand Cherokee Laredo here.