[nhcd538]

I think the OP's issue here was the low fuel level, but for posterity...something I ran into in my 2011 Durango was the hood latch safety switch. As Andrea points out above, "hood closed" is a parameter that needs to be met and the hood latch/safety switch (combined unit) has been known to go all blooey on these vehicles causing the PCM to think the hood is ajar and not start the auto-start sequence. When this happens you'll get an EVIC message advising same. On mine, the electrical connector was loose. Pushed it in good and it is working again. The unit can go bad though. They run about $50 and are an easy swap out.

 

[nhcd538]

Ha! I just had this issue in my 2014. Remote Start wouldn't work due to it thinking the hood was open. (screen would tell you that when you looked in the window). The connector looked fine on mine. I reseated it to no avail. Then I hit the mechanical mechanism with some WD-40. That cleared off a lot of the grease and grime. And now it works.
That probably would've been a $300 trip to the dealer....

Glad you got it working. And the new latch is only like $50, but yes if you went to the dealer you'd be in the hundreds I'm sure. Hit the plug contacts with some dielectric grease and keep that latch clean.