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Air ride suspension reliability

17K views 23 replies 12 participants last post by  9496ZJs  
#1 ·
Hi guys. I'm a Jeep newbie and I'm looking to purchase a 2017-2019 GC in the next few months. My question is just how reliable is air ride suspension? I've seen a lot of problems from my research. I was wondering if I could get some testimonials of you guys that has had experience with it. Good,bad,or indifferent. Any help would be appreciated.
 
#2 ·
There were problems earlier on, but most seem to have been sorted. Our 2014 has not had any issues. Get an extended warranty if you are concerned. Personally, I love the air and would get it again. Great in the snow and awesome if you tow anything.
 
#3 ·
Millions of them on various vehicles without any issues. It is a complex system which can be expensive to repair if not under warranty. For piece of mind I bought the Lifetime warranty (unfortunately no longer available) and mine’s been flawless since new. Highly recommend along with an extended warranty.
 
#6 ·
I've got an 18 Trailhawk, a 19 Summit and a 20 Trailhawk. All three with air suspension. No issues other than the 18 needing a controller but that was bad from day 1. Since it has been replaced we've had no issues. Mopar has an awesome extended warranty and well worth it so definitely look into that. Good luck!

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#7 ·
One more note: certified used gives a killer warranty but if you choose the Mopar due to a non certified, the dude comes to your house, checks it out and in two days you're fully covered. I did this to my 18 when the factory expired.

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#9 ·
As mentioned, Mopar MaxCare is the way to go. Get them to add it or certify it (CPO). We have the air suspension on our 19 Trailhawk and it’s worked well for us. We’ve definitely put it through it’s paces and it’s held up well so far. Check out our YouTube (Funky WK2) or IG (FunkyWK2) for pics and vids, if you’re interested.
 
#10 ·
My extended warranty on my 15 came into play and saved me $2150 dollars but took 3 weeks to be replaced. My 18 has not needed to be replaced (yet) but I do have a extended warranty. The air suspension does work well but my failure rate is 1 out of 3 Jeeps have failed during cold weather. So far my 18 has been great and waiting for the next generation before I buy another one. Turn the key and go and enjoy it.
 
#14 ·
They fail at the typical mileage when a component gets damaged. Lots of them around with 150,000 plus miles, many with 200,000 without issue.

99 times out of 100 the suspension fails due to a leak. Well below zero temperatures, like Northern Canada weather, can shrink or harden the O rings enough to leak. When there is a leak, the compressor works harder, adding to its wear, and moisture is introduced that can cause valve body corrosion. These valve bodies are very similar to those used by Mercedes for decades, but in an open system. They were notorious for corroding and sticking. There is/was quite a few tech specialized in cleaning them that made a good living. Those without a leak seem to last until the air bags are damaged by debris or they dry rot or a front strut shock wears out... then you have the random part failure, nothing typical about it. There is always a chance.

Purge and fill may extend life as it gets rid of any moisture that could have leaked in. Replacing O ring seals with fresh ones at the same time even better.

Vehicles in service longer have a bette chance to develop leaks, but there doesn't seem to be a typical mileage. Its pretty much built in at the factory or accident.
 
#16 ·
We've got 80k miles on our 2012 Summit with air suspension, mostly highway miles. No problems and we use it all the time (up, down, up, down). I wish I could get it on my TJ!
 
#20 ·
Compressors usually fail early because of a leak and subsequent overwork. Mine was still going strong at 96k when a mouse family decided to see how an air line tasted, among some wiring. My auto insurance company paid the dealer $6k to replace the compressor, air lines and verify the wire harnes.
 
#21 ·
I have a 2012 GC Summit with 260,000 mostly highway miles. So far there have been 2 repairs to the air suspension system, both covered by MaxiCare. The most serious problem occurred while we were on vacation and involved an air bag that blew for no apparent reason. It sounded like a gunshot when it happened. The blown air bag occurred at about the 240,000 mile mark. The other, less serious (and expensive) air suspension repair, happened at maybe around 150,000 miles. I think it involved replacing some air lines that were leaking.

Getting parts and a dealership willing to do the repair on the blown air bag was a problem while on the road far from home. With one air bag blown, we pulled the fuse so the compressor wouldn't run, and the suspension settled down on the bump stops. By driving slow, however, we were able to complete our planned trip and drive the vehicle 2,200 miles to get home for the repair. I mention this, because I think it's important to know that a failed air suspension doesn't necessarily leave you stranded and at the mercy of who knows who or what out on the road.

Bottom line, I'm happy with air suspension and would get it again. The repairs were covered by MaxiCare as mentioned, and so far none of the other suspension parts like shocks, struts, ball joints, steering components, etc. have needed attention. I don't even think I've had an alignment.

Jim
 
#22 ·
My daughter drove 600 miles home from Kentucky with no air and a full load of moving boxes and one large dog in the back seat. He was not happy about the rough ride :) Dealer replace the compressor and a couple airlines and all is well. This was rodent damage.

I've read about very early models had a tendency to break up bump stops, however.
 
#23 ·
I was worried about driving my vehicle with the air suspension disabled. I was afraid something would get damaged and the dealership would be able to say the warranty was somehow voided and they would get out of fixing it. That didn't happen though, and everything worked out. Another concern I had was if one air bag blew--what about the other three? Aren't they likely to blow unexpectedly too? They are after all the same age and driven in the same conditions.

The answer from the dealership that did the repair was--air suspension is proven technology--trucks and busses have been using it for years and years over millions of miles. Failures of course do happen (as I experienced) but I needn't worry about the other 3 (un-replaced) air bags on my vehicle. So I don't, but my wife isn't so optimistic like me. She would like a new vehicle, but I'm going to enjoy my 2012 hopefully for a good while yet, and Chrysler and MaxiCare are going to help me do it.

Jim
 
#24 ·
2016 Overland is at 60k miles and no problem with air suspension.

Prior experience with Audi has included perforated airbag bladders and a worn out pump. I’m a DIY guy for most fixes. Jeep’s system is. It much different than the Audi. A new pump should not cost $6k.