Never heard of them, but personally wouldnt use blocks. not sure how much they are asking, but you can get a 3" lift from RC/IRO for fairly cheap
Quite frankly, it's very easily a typo. Not to mention that literally nobody makes disco's for a 3 inch lift. I have a thread asking that same exact question floating around that I posted today.Here's a lesson from Rough Country on how to lose a sale in one minute. I was just about to click the purchase button for a 3" lift with the full leaf packs and control arms. I decided to add some quick disconnects, so I checked out that portion of the site and went on live chat to ask a question:
![]()
Yes, I'm sure it's a typo, but it shows horrendous customer service. How about a suggestion, or asking me a question about what I'm looking for? Those are all basic behaviors of customer service. Instead, he closed the communication just like that.Quite frankly, it's very easily a typo. Not to mention that literally nobody makes disco's for a 3 inch lift. I have a thread asking that same exact question floating around that I posted today.
That being said, the rep should have said more than "nope". But you're going to blame the whole company for one moronic rep?
I'm still convinced that RC's are great entry level lifts. I'm sure mine will suit me well for now and be a great foundation for future upgrades/mods/lift.
JKS makes quick discos for 3" lifts, but they're the only ones I can think of off the top of my head.Quite frankly, it's very easily a typo. Not to mention that literally nobody makes disco's for a 3 inch lift. I have a thread asking that same exact question floating around that I posted today.
That being said, the rep should have said more than "nope". But you're going to blame the whole company for one moronic rep?
I'm still convinced that RC's are great entry level lifts. I'm sure mine will suit me well for now and be a great foundation for future upgrades/mods/lift.
You're preaching to the choir. I spent the first 3 years of my IT career doing front line phone & email customer support. I completely agree that the rep should have handled it better. I also know that most customer service reps are outsourced and making like $10 an hour (if they're in the US). Not to mention that the places that hire them are basically revolving doors for new employee's.Yes, I'm sure it's a typo, but it shows horrendous customer service. How about a suggestion, or asking me a question about what I'm looking for? Those are all basic behaviors of customer service. Instead, he closed the communication just like that.
It's not the customer's responsibility to keep calling and contacting until you get a helpful representative. It's the COMPANY'S responsibility to be aware of how they are interacting with the customers.
They may be great lifts. Their prices seem to be good. But I'm certainly turned off by the response I got to my question. And that's how people make choices on which companies to do business with.
JKS makes them for $170 & RE makes them for $150. If I was going to drop that much, I would have added it to my 3 inch lift budget and gotten a 4.5 inch full leaf pack kit from RC, and a set of their $50 Disco's. Or I would have ordered a Currie setup.JKS makes quick discos for 3" lifts, but they're the only ones I can think of off the top of my head.
I don't really see the problem with "nope" - it's not like they sell anything else equivalent to what you're looking for and as far as answers go, you can't really get any clearer than that.