[Jimmie] Hello, how may I help you?
[Cam] Hey Jimmie... Whatsup with your current bumpstops? In the picture and description it shows that you guys were suppose to send me new bump stops, but you sent 2 metal brackets I'm suppose to screw in and I don't want to do that.
[Cam] Jeep TJ Suspension Lift
[Jimmie] they changed them
[Jimmie] they need to update the instructions
[Cam] I see that, but why weren't they changed in the picture or description? The way I see it I didn't receive what I purchased.
[Jimmie] they need to get it changed they havent changed it yet
[Cam] I agree, but <they haven't changed it yet>, which means "they" didn't send what was in the package that I bought.
[Jimmie] im sorry
[Cam] That's all you're willing to do?
[Jimmie] im not the manager theres nothing i can do
[Jimmie] what are you wanting
[Jimmie] they both work the same whether they look alike or not
[Cam] I want the bump stops that were suppose to be in the package that I bought. The normal, extended rubber bump stops. I do not want to drill into my frame to screw in some metal block that was not suppose to even come with my package according to your website.
[Jimmie] we dont have the rubber one anymore they quit buying them
[Jimmie] if you dont want to do that then you can call me and i can give you a rga to return it
[Cam] I don't want to return my lift. I'm happy with the lift, I want the bump stops that I was suppose to get.
[Jimmie] but i dont have them anymore
[Cam] Then that should have been brought to my attention before I spent money with your company.