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Search: Posts Made By: MailManSJ
Jeep Forums: WK2 Grand Cherokee Forum   05-23-2019, 07:06 PM
Replies: 33
Views: 2,619
Posted By MailManSJ
I'm fine with that.

I'm fine with that.
Jeep Forums: WK2 Grand Cherokee Forum   05-23-2019, 03:35 AM
Replies: 33
Views: 2,619
Posted By MailManSJ
Should have been more considering the amount of...

Should have been more considering the amount of aggravation they put me through. I'm glad it's finally fixed.
Jeep Forums: WK2 Grand Cherokee Forum   05-22-2019, 04:15 PM
Replies: 33
Views: 2,619
Posted By MailManSJ
Here's the check I received today for my heated...

Here's the check I received today for my heated steering wheel Lemon Law case.
Jeep Forums: WK2 Grand Cherokee Forum   04-22-2019, 04:03 AM
Replies: 33
Views: 2,619
Posted By MailManSJ
My Lemon Law check is on the way from my lawyer.....

My Lemon Law check is on the way from my lawyer.. will post when I receive. I signed off on the settlement last week.
Jeep Forums: WK2 Grand Cherokee Forum   02-16-2019, 04:17 AM
Replies: 33
Views: 2,619
Posted By MailManSJ
Thank you. I still have a lemon law case...

Thank you. I still have a lemon law case pending, should have results within 20 days according to my lawyer.. this has been insanely aggravating.
Jeep Forums: WK2 Grand Cherokee Forum   02-15-2019, 03:23 PM
Replies: 33
Views: 2,619
Posted By MailManSJ
Dealer just had my GC for EIGHT days but finally...

Dealer just had my GC for EIGHT days but finally replaced the steering wheel and it's FINALLY fixed. Took five visits to get the heated steering wheel issue fixed.
Jeep Forums: WK2 Grand Cherokee Forum   02-09-2019, 04:52 AM
Replies: 5
Views: 415
Posted By MailManSJ
The steering wheel is a very common problem. My...

The steering wheel is a very common problem. My 2018 JC is currently at the dealership for the fifth time for this issue.. I have a loaner (Wrangler) until they can get it fixed. Very frustrating.
Jeep Forums: WK2 Grand Cherokee Forum   02-01-2019, 03:42 AM
Replies: 33
Views: 2,619
Posted By MailManSJ
It was 8 degrees here yesterday, mine never...

It was 8 degrees here yesterday, mine never stayed on for more than a minute.
Jeep Forums: WK2 Grand Cherokee Forum   01-28-2019, 06:49 PM
Replies: 33
Views: 2,619
Posted By MailManSJ
I'll have to try that next

I'll have to try that next
Jeep Forums: WK2 Grand Cherokee Forum   01-27-2019, 07:07 PM
Replies: 33
Views: 2,619
Posted By MailManSJ
Welp.. 4th visit and I was promised a software...

Welp.. 4th visit and I was promised a software update that could fix it. Sat at the dealership for three hours on Friday and they said my software was up to date and they were sorry. Service...
Jeep Forums: WK2 Grand Cherokee Forum   01-24-2019, 07:50 PM
Replies: 33
Views: 2,619
Posted By MailManSJ
They say they have a new software patch for my...

They say they have a new software patch for my GC. Going tomorrow at 8:30AM.. fourth time I'm going for an alleged fix. Fingers crossed.
Jeep Forums: WK2 Grand Cherokee Forum   01-24-2019, 11:59 AM
Replies: 4
Views: 383
Posted By MailManSJ
Standard lightning cable is fine.

Standard lightning cable is fine.
Jeep Forums: KL Cherokee 2014 & up   01-08-2019, 03:58 AM
Replies: 32
Views: 12,475
Posted By MailManSJ
2018 GC here... Heated steering wheel hasn't...

2018 GC here... Heated steering wheel hasn't worked since the day I bought it (12/2017). It turns off after about a minute, it never stays on. I've had several open cases, several visits to...
Jeep Forums: WK2 Grand Cherokee Forum   12-11-2018, 06:52 PM
Replies: 274
Views: 69,393
Posted By MailManSJ
Went for my THIRD visit which was coordinated by...

Went for my THIRD visit which was coordinated by my Jeep case manager and my heated steering wheel STILL isn't fixed. This is unreal.
Jeep Forums: WK2 Grand Cherokee Forum   11-19-2018, 06:57 PM
Replies: 274
Views: 69,393
Posted By MailManSJ
message sent

message sent
Jeep Forums: WK2 Grand Cherokee Forum   11-17-2018, 06:53 PM
Replies: 274
Views: 69,393
Posted By MailManSJ
So aggravated. I printed the TSB and brought it...

So aggravated. I printed the TSB and brought it in for my appointment yesterday. They kept me there for 2 hours and then told me it doesn't apply to my VIN. I am at my wit's end with this heated...
Jeep Forums: WK2 Grand Cherokee Forum   03-25-2018, 08:45 AM
Replies: 33
Views: 2,619
Posted By MailManSJ
I understand your frustration, but you will not...

I understand your frustration, but you will not win a lemon law litigation for an improperly working heated steering wheel. Have you tried PMing JeepCares?[/QUOTE]

Several times. I have a case...
Jeep Forums: WK2 Grand Cherokee Forum   03-23-2018, 10:35 AM
Replies: 33
Views: 2,619
Posted By MailManSJ
So if there is no fix available what is my...

So if there is no fix available what is my recourse? Lemon law? Something else?
Jeep Forums: WK2 Grand Cherokee Forum   03-23-2018, 07:11 AM
Replies: 33
Views: 2,619
Posted By MailManSJ
Ive been told that this fix will not work for my...

Ive been told that this fix will not work for my VIN.
Jeep Forums: WK2 Grand Cherokee Forum   03-23-2018, 03:59 AM
Replies: 33
Views: 2,619
Posted By MailManSJ
Heated steering wheel still defective - 2018 GC Sterling

I purchased my 2018 GC Sterling in November 2017. I've gone to the dealership twice to have the heated steering wheel fixed to be told that there is still no fix available. The heated wheel...
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