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Search: Posts Made By: JeepCares
Jeep Forums: WK2 Grand Cherokee Forum   09-15-2020, 04:32 PM
Replies: 7
Views: 330
Posted By JeepCares
There are service parts the dealer can use until...

There are service parts the dealer can use until the recall parts are available.
Let us know if you need any help with the dealer.

Kaitlin
Jeep Cares
Jeep Forums: ZJ Grand Cherokee Forum   08-28-2020, 07:24 AM
Replies: 6
Views: 393
Posted By JeepCares
Yes, please send me a private message. I would...

Yes, please send me a private message. I would like to get a case open for you.

Alison
JeepCares
Jeep Forums: Audio, CB & Ham Radios, GPS, & Electrical   08-26-2020, 12:22 PM
Replies: 1
Views: 239
Posted By JeepCares
I'm very sorry to hear this. Have you had a case...

I'm very sorry to hear this. Have you had a case open for this concern? If not, I would be happy to help! Please send us a private message.



Alison

JeepCares
Jeep Forums: ZJ Grand Cherokee Forum   08-26-2020, 11:00 AM
Replies: 6
Views: 393
Posted By JeepCares
Hi, I'm sorry to hear this. Please let me know...

Hi, I'm sorry to hear this. Please let me know if you plan on visiting a dealership for this concern. I would be happy to open a case for you.



Alison

JeepCares
Jeep Forums: WK2 Grand Cherokee Forum   08-20-2020, 09:03 AM
Replies: 9
Views: 347
Posted By JeepCares
Hi there, we are sorry to hear that you are...

Hi there, we are sorry to hear that you are having this concern with your Jeep! We recommend visiting your Jeep dealer for a proper diagnosis - feel free to send our team a private message for...
Jeep Forums: WK2 Grand Cherokee Forum   08-14-2020, 12:09 PM
Replies: 8
Views: 361
Posted By JeepCares
Hi there, We recommend bringing this concern...

Hi there,
We recommend bringing this concern to the attention of your dealer. Of course, please feel free to reach out to our team via private message for additional assistance during your service...
Jeep Forums: JK Wrangler Technical Forum   08-14-2020, 08:19 AM
Replies: 17
Views: 1,109
Posted By JeepCares
MusicMaverick Please private message us with...

MusicMaverick

Please private message us with your case number, as our team would like to investigate this further for you.

Kathryn
JeepCares
Jeep Forums: WK2 Grand Cherokee Forum   08-13-2020, 12:03 PM
Replies: 5
Views: 450
Posted By JeepCares
We're sorry to hear that you are also...

We're sorry to hear that you are also experiencing this concern. When you do have the opportunity to visit the dealer, please feel free to loop us in! If additional assistance is needed throughout...
Jeep Forums: JK Wrangler Technical Forum   08-13-2020, 10:33 AM
Replies: 17
Views: 1,109
Posted By JeepCares
Priusron Thank you for sharing your experience...

Priusron
Thank you for sharing your experience here. We would certainly be happy to assist you during your next dealer visit. Feel free to send us your VIN via private message so that we may...
Jeep Forums: JK Wrangler Technical Forum   08-13-2020, 10:31 AM
Replies: 17
Views: 1,109
Posted By JeepCares
Hi MusicMaverick We are sorry to hear that you...

Hi MusicMaverick
We are sorry to hear that you are having these concerns with your Jeep vehicle. Please know that our team is always available for additional support alongside a dealer appointment....
Jeep Forums: Engines & Drivetrain   08-13-2020, 06:13 AM
Replies: 1
Views: 143
Posted By JeepCares
Hi Ray808 We recommend bringing this to the...

Hi Ray808
We recommend bringing this to the attention of your dealer. If you would like the additional support of our team during your visit, feel free to send us a private message. We are happy to...
Jeep Forums: WK2 Grand Cherokee Forum   08-04-2020, 09:58 AM
Replies: 5
Views: 366
Posted By JeepCares
If you'd like to discuss any additional concerns,...

If you'd like to discuss any additional concerns, please feel free to follow up with us again in private messages. We would be happy to assist alongside a dealer visit.

Kathryn
JeepCares
Jeep Forums: WK2 Grand Cherokee Forum   07-31-2020, 07:46 AM
Replies: 103
Views: 22,877
Posted By JeepCares
Hello there, thanks for reaching out. We would...

Hello there, thanks for reaching out. We would certainly like to escalate a case on your behalf. Please send our team a private message with your VIN so that we may assist.

Kathryn
JeepCares
Jeep Forums: WK2 Grand Cherokee Forum   07-31-2020, 07:43 AM
Replies: 9
Views: 804
Posted By JeepCares
We would be happy to answer any questions that...

We would be happy to answer any questions that you have - please do not hesitate to send us a private message.

Kathryn
JeepCares
Jeep Forums: WK2 Grand Cherokee Forum   07-24-2020, 07:39 AM
Replies: 4
Views: 570
Posted By JeepCares
Hi there, if you are unable to remedy this on...

Hi there, if you are unable to remedy this on your own, then your dealer may be in the best position to assist. Feel free to message us privately if you have any questions.

Kathryn
JeepCares
Jeep Forums: WK2 Grand Cherokee Forum   07-24-2020, 07:19 AM
Replies: 9
Views: 421
Posted By JeepCares
Hi there, we are happy to hear this! If you find...

Hi there, we are happy to hear this! If you find yourself having these concerns in the future, please do not hesitate to reach out to us privately. We are happy to assist alongside a dealer...
Jeep Forums: WK Grand Cherokee & XK Commander Forum   07-24-2020, 07:17 AM
Replies: 313
Views: 44,089
Posted By JeepCares
So sorry to hear this! If we can help with...

So sorry to hear this! If we can help with anything, feel free to send us a PM with more details.

Kaitlin
Jeep Cares
Jeep Forums: JK Wrangler Technical Forum   07-22-2020, 08:52 AM
Replies: 20
Views: 5,293
Posted By JeepCares
Sure, or you can check for yourself here:...

Sure, or you can check for yourself here: https://www.driveuconnect.com/support/software-update.html

Kaitlin
Jeep Cares
Jeep Forums: WK2 Grand Cherokee Forum   07-20-2020, 12:06 PM
Replies: 25
Views: 2,632
Posted By JeepCares
Hi, I'm sorry to hear this. Please let me know...

Hi, I'm sorry to hear this. Please let me know if you plan on visiting a dealership for this concern. I would be happy to open a case for you.

Alison
JeepCares
Jeep Forums: JK Wrangler Technical Forum   07-15-2020, 11:39 AM
Replies: 2
Views: 193
Posted By JeepCares
Hi there WillieWildcat , Have you already...

Hi there WillieWildcat ,
Have you already addressed this with your dealer? We recommend consulting them first, as they will be in the best position to assist in sourcing these parts for you.
...
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