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Thread: Heated steering wheel still defective - 2018 GC Sterling Reply to Thread
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  Topic Review (Newest First)
05-23-2019 07:06 PM
MailManSJ
Quote:
Originally Posted by ColdCase View Post
If you got $1500 and the Lawyer got $3000+... FCA actually paid out $4500+.... the lawyer got the benefit of your aggravation
I'm fine with that.
05-23-2019 07:22 AM
ColdCase If you got $1500 and the Lawyer got $3000+... FCA actually paid out $4500+.... the lawyer got the benefit of your aggravation
05-23-2019 03:35 AM
MailManSJ
Quote:
Originally Posted by Fast55 View Post
$1,500 isn't much when it comes to my time. I'm not sure what you think of that or how much time you wasted getting it fixed?

I look at it as 10-15 pretty nice dinners with the Mrs. or a decent weekend away. I think that's not bad considering it did get fixed.

Should have been more considering the amount of aggravation they put me through. I'm glad it's finally fixed.
05-22-2019 06:49 PM
Fast55 $1,500 isn't much when it comes to my time. I'm not sure what you think of that or how much time you wasted getting it fixed?

I look at it as 10-15 pretty nice dinners with the Mrs. or a decent weekend away. I think that's not bad considering it did get fixed.
05-22-2019 04:15 PM
MailManSJ
Quote:
Originally Posted by spinxt View Post
I understand your frustration, but you will not win a lemon law litigation for an improperly working heated steering wheel. Have you tried PMing JeepCares?

Here's the check I received today for my heated steering wheel Lemon Law case.
04-22-2019 09:21 AM
Fast55 Interested to know what this is worth to them.
04-22-2019 04:03 AM
MailManSJ
Quote:
Originally Posted by spinxt View Post
I understand your frustration, but you will not win a lemon law litigation for an improperly working heated steering wheel. Have you tried PMing JeepCares?
My Lemon Law check is on the way from my lawyer.. will post when I receive. I signed off on the settlement last week.
03-04-2019 08:37 PM
18JGCTH Rented a 300 this past week and the heated steering wheel kept hot, almost too hot for me, for the 15 minutes I let it run. Now that works, unlike the "fix" from the TSB I had done. Looked like the same wheel based on the layout.
02-16-2019 04:17 AM
MailManSJ
Quote:
Originally Posted by Fast55 View Post
I was pretty sure it was hardware, not software. Congrats.
Thank you. I still have a lemon law case pending, should have results within 20 days according to my lawyer.. this has been insanely aggravating.
02-15-2019 06:59 PM
Fast55 I was pretty sure it was hardware, not software. Congrats.
02-15-2019 03:23 PM
MailManSJ Dealer just had my GC for EIGHT days but finally replaced the steering wheel and it's FINALLY fixed. Took five visits to get the heated steering wheel issue fixed.
02-09-2019 09:11 PM
andyo5 The past few times that I turned on the heated steering wheel, it stayed on for the entire trip (30 to 45 minutes). IDK why it is now working normally, but it is. It quickly heats up to a too-warm temperature, then settles back to a more pleasent heat level. I am happy with the way it is working now.
02-01-2019 09:58 AM
Fast55 Reading all these posts and from my own experience with the heated wheel I believe I understand how it works. Much like a modern building HVAC system, there is a temperature and time reset that makes the wheel hotter and keeps it on longer as the ambient or cabin temperature decreases. So there are other possibilities besides software that could be your problem. If the system thinks it's much warmer for space or OSA temp because that sensor(s) is off by several degrees, the software could be fine. Maybe suggest that to the dealer and see if there are any hardware diagnostics they could do?
02-01-2019 03:42 AM
MailManSJ
Quote:
Originally Posted by Roadijeff View Post
I can confirm that, at least in my '18 GC, having the heated steering wheel stay on is related to the air temp. I've tried it with both remote start and normal and it doesn't seem to make a difference. However, the last few days the temp has been in the single digits and the heat stays on for my entire 35 minute drive to and from work. In the past, it would shut off before I got there if the temp was in the 30s.
It was 8 degrees here yesterday, mine never stayed on for more than a minute.
01-31-2019 11:02 AM
Roadijeff I can confirm that, at least in my '18 GC, having the heated steering wheel stay on is related to the air temp. I've tried it with both remote start and normal and it doesn't seem to make a difference. However, the last few days the temp has been in the single digits and the heat stays on for my entire 35 minute drive to and from work. In the past, it would shut off before I got there if the temp was in the 30s.
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