Forget my oil pan rust- service contract issue.. - JeepForum.com
 
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post #1 of 11 Old 12-01-2019, 02:34 PM Thread Starter
Homer1
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Forget my oil pan rust- service contract issue..

Picked up the 08 GC limited today....after TWO WEEKS...for not starting issues and other things....I get in, and it actually takes a couple cranks to start! "Check engine" light is on, won't remote start, and "Service 4WD" message pops up. Unbelievable. Oh, they hosed me for $700 for the "covered" oil pan, which I have and will attach pics and let you ball busters decide if it leaked because of rust..

Meanwhile, since i've only dealt w/ jeep dealers last 20 years...and can't find one worth the drive...are other manufacturing dealers this incompetent??


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post #2 of 11 Old 12-01-2019, 03:02 PM
Avs
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Quote:
Originally Posted by Homer1 View Post
Picked up the 08 GC limited today....after TWO WEEKS...for not starting issues and other things....I get in, and it actually takes a couple cranks to start! "Check engine" light is on, won't remote start, and "Service 4WD" message pops up. Unbelievable. Oh, they hosed me for $700 for the "covered" oil pan, which I have and will attach pics and let you ball busters decide if it leaked because of rust..



Meanwhile, since i've only dealt w/ jeep dealers last 20 years...and can't find one worth the drive...are other manufacturing dealers this incompetent??


What kind of code did you get? Yea they donít call them stealership for nothing.
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post #3 of 11 Old 12-01-2019, 09:49 PM
brent_m
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Originally Posted by Homer1 View Post
Picked up the 08 GC limited today....after TWO WEEKS...for not starting issues and other things....I get in, and it actually takes a couple cranks to start! "Check engine" light is on, won't remote start, and "Service 4WD" message pops up. Unbelievable. Oh, they hosed me for $700 for the "covered" oil pan, which I have and will attach pics and let you ball busters decide if it leaked because of rust..

Meanwhile, since i've only dealt w/ jeep dealers last 20 years...and can't find one worth the drive...are other manufacturing dealers this incompetent??
Did they do any recalls on your rig while it was in? I know the ignition recall seemed to have a swell of folks with the Service 4WD error popping up. It was an easy fix for the error if I recall correctly.

But yeah, overall you're pretty salty. Let's see some pics of this oil pan. I'll show you mine :P

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post #4 of 11 Old 12-02-2019, 04:21 PM Thread Starter
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pics are...1st 2 outside rust,next two pan interior.. no rust or holes--pristine!, the 5th is where it seems to have delaminated...and looks bent....and the last are tool marks on top where the delaminating occurred...apparently its a two-ply pan...maybe to guard against rust??
Attached Thumbnails
panrust.jpg   panrust2.jpg   paninside.jpg   pan inside2.jpg   pandelaminate.jpg  

oiltoolmarks.jpg  

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post #5 of 11 Old 12-02-2019, 04:28 PM Thread Starter
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I know, I wrote "forget about my oil pan" and then went right back to it..my apologies....just now that i have it i really feel ripped off....

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post #6 of 11 Old 12-03-2019, 05:59 AM
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Sorry dude, that delamination is definitely due to rust. That pan is far from pristine, Its got rust bubbling up under the paint, thats stage 4 cancer right there.... Terminal. If I were looking for a pan at a pick-n-pull, I would definitely NOT take that one home....

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post #7 of 11 Old 12-03-2019, 08:18 AM
brent_m
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We must have different engines, my oil pan isn't painted. Where was it leaking from?

Do you have a skid plate? All the little spots look like they started as tiny rock dings. Does the shallow side of that pan see more road debris?

PS. I don't have a dog in the warranty fight. That's between you and the dealer/OEM.

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post #8 of 11 Old 12-03-2019, 11:05 AM
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It is all about the contract. In my head, so long as it was leaking from the sealing surface, I would think it should be covered. If it is leaking from rust holes, I would say that is the environment and not the manufacturer. At the same time, if it is leaking from the sealing surface NOT because of rust, I would say it would be fair to expect you to pay for the new pan while they warranty the labor. I respect not wanting to do the repair on the dealer side and putting that back on, but if its not leaking BECAUSE the rust I do not see how they are denying the whole claim.

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post #9 of 11 Old 12-03-2019, 11:34 AM Thread Starter
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Originally Posted by Dacaur View Post
Sorry dude, that delamination is definitely due to rust. That pan is far from pristine, Its got rust bubbling up under the paint, thats stage 4 cancer right there.... Terminal. If I were looking for a pan at a pick-n-pull, I would definitely NOT take that one home....
I noted that the INSIDE is pristine, not the outside, which apparently is another layer. IF it leaked at the delaminated area (the mech indicated it leaked from the sealing edge) and was due to rust, and if rust and/or corrosion was listed in my contract (it isn't, tho it is in my 2017 contract...go figure) then I would have no argument.

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Originally Posted by brent_m View Post
We must have different engines, my oil pan isn't painted. Where was it leaking from?

Do you have a skid plate? All the little spots look like they started as tiny rock dings. Does the shallow side of that pan see more road debris?

PS. I don't have a dog in the warranty fight. That's between you and the dealer/OEM.
No skid plate on this one, maybe that's why its double walled??

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It is all about the contract. In my head, so long as it was leaking from the sealing surface, I would think it should be covered. If it is leaking from rust holes, I would say that is the environment and not the manufacturer. At the same time, if it is leaking from the sealing surface NOT because of rust, I would say it would be fair to expect you to pay for the new pan while they warranty the labor. I respect not wanting to do the repair on the dealer side and putting that back on, but if its not leaking BECAUSE the rust I do not see how they are denying the whole claim.
THere are no rust holes. That's why i said the inside is pristine.
Thanks for the replies, everyone.

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post #10 of 11 Old 12-05-2019, 05:34 AM
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It is all about the contract. In my head, so long as it was leaking from the sealing surface, I would think it should be covered. If it is leaking from rust holes, I would say that is the environment and not the manufacturer.
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I noted that the INSIDE is pristine, not the outside, which apparently is another layer. IF it leaked at the delaminated area (the mech indicated it leaked from the sealing edge) and was due to rust, and if rust and/or corrosion was listed in my contract (it isn't, tho it is in my 2017 contract...go figure) then I would have no argument.
All right, final question, was the spot it was leaking from right at the spot where the rust is in pic 4? If yes, then yes, it was leaking because of the rust, because the rust weakened the edge of the pan there, allowing it to warp enough to leak.
If it was leaking from another spot, then I will agree the rust had nothing to do with it.

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post #11 of 11 Old 12-05-2019, 04:20 PM Thread Starter
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All right, final question, was the spot it was leaking from right at the spot where the rust is in pic 4? If yes, then yes, it was leaking because of the rust, because the rust weakened the edge of the pan there, allowing it to warp enough to leak.
If it was leaking from another spot, then I will agree the rust had nothing to do with it.
Well, that was their initial claim for the leak...where the rust was, but I pointed out that rust is not in the contract...as i've stated....but is in my newer jeeps contract ...here's my initial post: https://www.jeepforum.com/forum/f67/...-rust-4378205/

By the way, I barely drove the jeep home before it had to go back...for a battery..which was my initial complaint because it wouldn't start...I picked it up again today. It went in on November 18th. Work done: one upper control arm, one cv boot--both covered--oil pan/gasket (not covered...yet) )and battery, not covered. Only 17 days.

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