2017 Cherokee front end rattle - JeepForum.com
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post #1 of 35 Old 07-12-2017, 10:42 AM Thread Starter
Louis99
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2017 Cherokee front end rattle

I have a rattle that only seems to happen when running over bumps - sounds like front passenger side. Vehicle has less than 5000 miles on it. Any one else have this issue?

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post #2 of 35 Old 07-12-2017, 10:52 AM
JellybeanFTW
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Louis99: It could be as easy as something like a loose shock or control arm bolt that needs tightening up to ball joints and bushings. My best advice (and I'm just a shadetree!) is to jack up one corner at a time just to get the tire off the ground and start pulling and twisting on the tire. Up and down/Left to right. Feel for play and listen for knocks. If that produces no results, lay under it (safely!) and feel around for loose fittings. Maybe even take a wrench to the exposed bolts just to make sure they are snug. Past that, we'll have to wait for others to chime in. I don't think there are many new Cherokee owners on here but usually knocks and rumbles are more of a universal problem rather than year/model specific. Good luck!
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post #3 of 35 Old 07-12-2017, 10:59 AM
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Quote:
Originally Posted by Louis99 View Post
I have a rattle that only seems to happen when running over bumps - sounds like front passenger side. Vehicle has less than 5000 miles on it. Any one else have this issue?
Hi Louis99,

Sorry to hear about this! If you decide to visit your local dealership for further diagnosis I'd be happy to offer assistance if needed. Just PM our page with your VIN and let me know.

Andrea
Jeep Social Care Specialist
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post #4 of 35 Old 07-13-2017, 07:15 PM
tjwalker
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These forums are "platform specific". Post HERE for the 2017 Cherokee.

https://www.jeepforum.com/forum/f428/

99 Cherokee, 4.0 AW4, NP242
Past Jeeps: 49 Willys, 81 Scrambler, 88 Comanche
Without "data", all you have is an opinion!
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post #5 of 35 Old 07-13-2017, 09:26 PM
chris87xj
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I moved this thread to the late model Cherokee forum section where your fellow KL drivers can best assist.

***Chris***

"You can set my jeep on fire and roll it down a hill,
But I still wouldn't trade it for a Coupe DeVille."


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post #6 of 35 Old 07-13-2017, 09:53 PM
norcalkl
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If you're less than 5k miles, aren't you still under warranty? Just take it in..
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post #7 of 35 Old 07-18-2017, 11:49 AM
gotswap
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I have noticed a similar knock, just need to get it up in the air for a quick inspection prior to taking it in. I have < 4000 miles on ours and I want to say it started about 500 miles ago.
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post #8 of 35 Old 07-18-2017, 12:30 PM
pentastarguy
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any updates?
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post #9 of 35 Old 07-18-2017, 01:13 PM
gotswap
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with only 1 post I doubt the original poster will be back..... That being said, I jacked mine up and nothing made noise or was loose. What I did notice was that the front portion of the hood could be flexing just enough to make a bit of noise. No clue and waiting for it to get worse.

for reference, I have a 2017 TH L with the 6 cyl
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post #10 of 35 Old 07-19-2017, 02:24 PM Thread Starter
Louis99
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Unhappy in the shop

I finally got the time to take to a local dealer. Waited 2 hrs for them to tell me the mechanic drove the vehicle and could hear a "subtle" sound. Seriously? I am a senior citizen and I hear the noise clearly - nothing subtle about it. The service manager told me that hearing noise when going over bumps is normal - really? This is about Jeep Cherokee #6 or 7 that I have owned- I have lost count - I know what they sound like. They asked me to leave the vehicle with them "for a few days" so they can check it out.
[UPDATE: the dealer just texted me to say they cannot find the problem yet]
Just an opinion - but my 2015 Cherokee Limited was a FAR better vehicle - no problems (or rattles) whatsoever.
I will post again with the results when I get the car back.
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post #11 of 35 Old 07-31-2017, 08:25 AM Thread Starter
Louis99
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It took them a week to fix this. Problem was bad passenger side front strut. Covered under warranty as car is only 6 mos old. Lesson Learned: if you have an unusual problem, take the vehicle to a big city dealer/repair shop where they see more problems and the techs probably have more experience.
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post #12 of 35 Old 07-31-2017, 01:58 PM
norcalkl
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Glad it's fixed. I figured the vehicle was still under warranty at under 5k miles, which is why I recommended that from the get go..

Best of luck with the KL in the future..
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post #13 of 35 Old 01-29-2018, 04:32 PM
ElJeepo2017
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Suspension rattling noise on Cherokee TH V6 2017

Hi Everyone,
Just joining the rattle thread as well. My Jeep has very similar condition as described here. However it is hard to replicate on regular roads, but as soon as I take it to gravel it is right in my face I took it to the dealer and they returned it with statement that it works as designed.
Is there any way to statically check the struts and confirm proper operation? I doubt the tech from the dealer will be willing to go with me looking for the gravel piece of road...
Thanks a lot !
P. S. I've got 13K miles on it and besides this issue and the cabin squeaks ( not cool for a new car) .. I am loving it.
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post #14 of 35 Old 01-30-2018, 09:09 AM Thread Starter
Louis99
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The Jeep dealers have a device they can put most anywhere to record sounds and where they are coming from while actually driving the car. This lets them narrow down the area of the problem. Try a different dealer or call the district office to complain.
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post #15 of 35 Old 02-01-2018, 05:49 PM
ElJeepo2017
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Thank you Luis, Iíll try another dealer and report here ... !
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