Issues with my purchase - JeepForum.com
 
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post #1 of 2 Old 06-16-2015, 01:59 PM Thread Starter
UTWeezul
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1998 TJ Wrangler 
 
Join Date: Jan 2006
Location: Memphis, TN
Posts: 2,397
Issues with my purchase

2 months ago I purchased the tailgate armor from Savvy. There was nothing on the site about it not being in stock. After waiting a few weeks and not being charged, I was finally able to get in touch with Marty. He advised that it was going to be another 3 weeks. Fast forward 3 or so weeks and the card gets charged but don't hear anything else from Savvy. Calls are made and emails are sent with no response from either. Finally get in touch with Marty. He apologizes and admits to dropping the ball and refunds $36 and states it will ship on June 8th and would be delivered June 11th. As of today, still no delivery. I have not received a tracking number nor an answer of the Savvy phone, PM to Savvy on here, PM to MrBlaine on here, or emails to Gerald. A dispute has been filed today with my Credit Card company. At this time, I just want the rest of my money refunded and the order to be cancelled because I don't feel like putting this product on my Jeep any more.


36" TSL/SX
TNT Phantom Fenders/PSC Comp Cut corners
HP30 and 8.8 w/ lockers
103" Wheelbase
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post #2 of 2 Old 06-17-2015, 04:04 PM Thread Starter
UTWeezul
Registered User
1998 TJ Wrangler 
 
Join Date: Jan 2006
Location: Memphis, TN
Posts: 2,397
Spoke to [email protected] today. He was very nice and apologetic for the mishap. I advised I wanted to cancel my order and get a refund. He advised I would have the refund in around 2 business days.

36" TSL/SX
TNT Phantom Fenders/PSC Comp Cut corners
HP30 and 8.8 w/ lockers
103" Wheelbase
UTWeezul is offline  
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