I give up - JeepForum.com
 
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post #1 of 2 Old 04-29-2015, 01:40 PM Thread Starter
JMark
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1988 YJ Wrangler 
 
Join Date: Apr 2004
Location: new york
Posts: 201
I give up

So I just called Quadratec to place a roughly $2,000 order. Sat on hold forever listening to their advertisements of themselves. Finally gave up, will purchase elsewhere. It's frustrating - after more than a decade and many thousands of dollars spent there. But it is not what it used to be, I'm afraid. The last order I placed - for a Quadratop -- ended up arriving in pieces, spread over longer than it should have taken, and one box was shipped twice so it had to be returned. The guys who work there -- all of them I've ever dealt with -- are great. But it shouldn't be this hard to speak to someone and ask questions and place an order and get your product.

Rant off. Sorry, I hate to bad-mouth a supporter of the forum, but the truth sometimes needs to be said.

Mark

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post #2 of 2 Old 05-14-2015, 07:37 PM
cordark615
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1997 TJ Wrangler 
 
Join Date: Jul 2008
Location: Batesville, Arkansas
Posts: 10
Top

I called today to cancel my top order that was made two weeks ago. I hate it to but after being on hold for 20 min from a guy named keith just to be hung up on i'm done . Their customer service just plain sucks.
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