Premium Membership not activating - JeepForum.com
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post #1 of 18 Old 10-28-2019, 09:01 AM Thread Starter
ThomasYJ
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Premium Membership not activating

I purchased a year's membership roughly around the beginning of the month, 02 OCT '19 IIRC. I've noticed that it hasn't taken effect yet. Name hasn't changed color w/ corresponding "forum supporter", advanced thread tools not accessible etc.

I've spoken with chris87xj about the issue

Who else has had similar problems?


The Toy:93 YJ
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post #2 of 18 Old 10-30-2019, 08:33 AM
PhilipB
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Hello,

If you are having any issues with membership display please give us the following information via PM and we’ll get it sorted:
1. Email from PayPal Account
2. Date of Purchase
3. The amount that you paid for
4. Type of membership
5. Transaction #

We apologize for any delay in your status and hope to help you resolve it soon.

Gerrit
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post #3 of 18 Old 10-30-2019, 08:10 PM
chris87xj
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Quote:
Originally Posted by ThomasYJ View Post
I purchased a year's membership roughly around the beginning of the month, 02 OCT '19 IIRC. I've noticed that it hasn't taken effect yet. Name hasn't changed color w/ corresponding "forum supporter", advanced thread tools not accessible etc.

I've spoken with chris87xj about the issue

Who else has had similar problems?
My apologies for the inconvenience you're experiencing Thomas. There appears to be a disconnect between the new forum here and older user accounts, that's hurting our most loyal supporters. Hopefully the geek squad will get this sorted out soon. In the meantime I've restored your premium membership benefits status so you can continue to enjoy the forum while we work through this.

***Chris***

"You can set my jeep on fire and roll it down a hill,
But I still wouldn't trade it for a Coupe DeVille."


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post #4 of 18 Old 11-01-2019, 07:14 AM
jeepguy03
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I am experiencing this issue as well, just purchased a premium membership a few days ago.

-Josh

"Life is too short to drive boring cars"
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post #5 of 18 Old 11-01-2019, 10:45 AM
chris87xj
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Hey Josh, how've you been and whatever happened to your sleek XJ? It'd put a smile on my face to daily drive that one.
I fixed your account status so you won't have to delete all your PMs to get it straightened out. Welcome back

***Chris***

"You can set my jeep on fire and roll it down a hill,
But I still wouldn't trade it for a Coupe DeVille."


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post #6 of 18 Old 11-01-2019, 01:02 PM
jeepguy03
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Quote:
Originally Posted by chris87xj View Post
Hey Josh, how've you been and whatever happened to your sleek XJ? It'd put a smile on my face to daily drive that one.
I fixed your account status so you won't have to delete all your PMs to get it straightened out. Welcome back
Thanks Chris! I actually deleted all my PMs anyway haha. Sadly I sold the XJ about 6 months ago. The rust was starting to get to it and was more than I could fix. Mainly the doors, rockers, and around the windshield/roof. I kept it clean the best I could, but the salt here was just too much. In the last year or so I picked up a daily (2009 BMW 328i) and recently bought a 1998 TJ Sahara from out west with a clean frame. The plan is eventually to move west or south and have more wheeling opportunities and find another XJ. Glad to be back! I have been lurking over the years, just not posting as much.

-Josh

"Life is too short to drive boring cars"
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post #7 of 18 Old 11-06-2019, 07:08 AM
offroading.net
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Location: Malpas, Cheshire, UK
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Have the same issue, paid by paypal "3 Nov 2019 15:00:25 PST" and it hasn't activated, thought I PM'd an admin mailbox too but it isn't in my sent items :-/

Steve Wright

'07 Grand Cherokee Overland CRD
'16 Renegade Limited, Wifey Wagon
Previous Jeeps- 8 XJs, 3 KJs, 3 WJs, 2 TJ's & an MJ

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post #8 of 18 Old 11-07-2019, 03:32 PM
chris87xj
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Quote:
Originally Posted by offroading.net View Post
Have the same issue, paid by paypal "3 Nov 2019 15:00:25 PST" and it hasn't activated, thought I PM'd an admin mailbox too but it isn't in my sent items :-/
Looks like you're squared away now, sorry about the confusion.

***Chris***

"You can set my jeep on fire and roll it down a hill,
But I still wouldn't trade it for a Coupe DeVille."


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post #9 of 18 Old 11-08-2019, 02:13 AM
offroading.net
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Quote:
Originally Posted by chris87xj View Post
Looks like you're squared away now, sorry about the confusion.

Thanks for sorting

Steve Wright

'07 Grand Cherokee Overland CRD
'16 Renegade Limited, Wifey Wagon
Previous Jeeps- 8 XJs, 3 KJs, 3 WJs, 2 TJ's & an MJ

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post #10 of 18 Old 11-10-2019, 04:00 PM
dln1962
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Another one

Bought a subscription on 11/04/19, got the confirmation from PayPal, still showing regular membership. I thought maybe somebody was busy through the week and might catch this stuff up on the weekend.
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post #11 of 18 Old 11-12-2019, 12:53 PM
Chrisnvegas
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Count me in.

Transaction ID# 69P17200SE5014444

Seller info
AutoForums.com, Inc.
416-341-8950
[email protected]
Purchase details
Jeepforum.com: Premium Membership Upgrade Subscription$29.95
Item #e7863e350eca3cdc5a4e2c06394112d6

I can't send a PM, I'm over my limit by 450!

End the Ethanol Rip-Off
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post #12 of 18 Old 11-14-2019, 11:04 AM
PhilipB
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Quote:
Originally Posted by Chrisnvegas View Post
Count me in.

Transaction ID# 69P17200SE5014444

Seller info
AutoForums.com, Inc.
416-341-8950
[email protected]
Purchase details
Jeepforum.com: Premium Membership Upgrade Subscription$29.95
Item #e7863e350eca3cdc5a4e2c06394112d6

I can't send a PM, I'm over my limit by 450!
Hello Chrisnvegas,

I sent an email to finance for confirmation, once confirmed I will correct your account.

My apologies for the delay.

@dln1962

Please PM me your transaction ID and PayPal email so I may look into the issue.

Thank you so much

~ Glenda
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post #13 of 18 Old 11-15-2019, 08:41 AM
dln1962
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Posts: 46
Quote:
Originally Posted by PhilipB View Post
Hello Chrisnvegas,

I sent an email to finance for confirmation, once confirmed I will correct your account.

My apologies for the delay.

@dln1962

Please PM me your transaction ID and PayPal email so I may look into the issue.

Thank you so much

~ Glenda
I did PM it to you Monday...I just FWD'd it to you. Hopefully one or the other will get through.
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post #14 of 18 Old 11-17-2019, 01:49 PM
dln1962
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PhilipB...

Did you receive either of my PM's? Both appear in my "sent items" folder.
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post #15 of 18 Old 11-18-2019, 10:41 AM
PhilipB
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Quote:
Originally Posted by Chrisnvegas View Post
Count me in.

Transaction ID# 69P17200SE5014444

Seller info
AutoForums.com, Inc.
416-341-8950
[email protected]
Purchase details
Jeepforum.com: Premium Membership Upgrade Subscription$29.95
Item #e7863e350eca3cdc5a4e2c06394112d6

I can't send a PM, I'm over my limit by 450!
You are all set and your account has been updated.

@dln1962 I am still following up with your request, thank you so much for your patience

~Glenda
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