Remote Start Not Working - JeepForum.com
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post #1 of 20 Old 01-07-2016, 09:26 AM Thread Starter
danlikescoldbeer
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Remote Start Not Working

Bought my GC Altitude Nov 4th. Remote start always worked fine. Yesterday I noticed twice at two different times it shut off after a few seconds. Today started it, went out a minute or two later and it was off again. All doors were shut and locked. Made sure it was locks and tried to start again and beeped once and would not start. Any ideas? It really sucks cause winter finally showed up and it's been in the teens at night.


2015 Grand Cherokee Altitude
1999 XJ
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post #2 of 20 Old 01-07-2016, 09:31 AM
2kg4u
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Is the check engine light on? Is the fuel level low? There are several conditions that will cause the remote start not to work. It should give you an error message.

Roy
2014 Overland, 3.6 L
Fumoto Qwikvalve, Ionic CXV running boards, Michelin X-Ice Xi2 snow tires
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post #3 of 20 Old 01-07-2016, 09:33 AM Thread Starter
danlikescoldbeer
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Quote:
Originally Posted by 2kg4u View Post
Is the check engine light on? Is the fuel level low? There are several conditions that will cause the remote start not to work. It should give you an error message.
No check engine light but my gas light just came on, it says I still have 30 miles. That might be the culprit, thanks!

2015 Grand Cherokee Altitude
1999 XJ
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post #4 of 20 Old 01-07-2016, 09:35 AM
2kg4u
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Quote:
Originally Posted by danlikescoldbeer View Post
No check engine light but my gas light just came on, it says I still have 30 miles. That might be the culprit, thanks!
Definitely the culprit.

Remote Start Abort Message
The following messages will display in the EVIC if the
vehicle fails to remote start or exits remote start prematurely:
• Remote Start Cancelled — Door Open
• Remote Start Cancelled — Hood Ajar
• Remote Start Cancelled — Fuel Low
• Remote Start Cancelled — System Fault
• Remote Start Disabled — Start Vehicle to Reset
The EVIC message stays active until the ignition is turned
to the ON/RUN position.

Roy
2014 Overland, 3.6 L
Fumoto Qwikvalve, Ionic CXV running boards, Michelin X-Ice Xi2 snow tires
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post #5 of 20 Old 01-07-2016, 09:43 AM Thread Starter
danlikescoldbeer
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Got it thanks, never saw the message, but also was not looking for it.

2015 Grand Cherokee Altitude
1999 XJ
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post #6 of 20 Old 01-08-2016, 03:10 PM
FLHXSE3
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When it's low on fuel it'll start .....then shut off....take a short trip to Home Despot and back without filling up...low fuel light is still on....press the remote start button twice and it starts....and shuts off. Why have it start, only to shut off after a few seconds? Why wouldn't the 'brain' check for fuel BEFORE starting the Jeep?
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post #7 of 20 Old 01-08-2016, 04:13 PM
Blackshirts
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low gas.

Fuel pump relay is another possibility if you have plenty of gas and it doesn't work.
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post #8 of 20 Old 01-08-2016, 07:16 PM
valleywine
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Mine was doing the same thing and we found that the thermostat was going out and causing the remote start to shut down prematurely.
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post #9 of 20 Old 01-09-2016, 05:38 AM
fishindogwood
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I'm sure to be wrong but what does the thermostat have to do with it not starting remotely?

2014 Jeep Grand Cherokee Limited, 2008 Jeep Liberty Limited
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post #10 of 20 Old 01-09-2016, 11:15 AM Thread Starter
danlikescoldbeer
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It was def. the fuel level, works fine now.

2015 Grand Cherokee Altitude
1999 XJ
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post #11 of 20 Old 01-10-2016, 12:18 PM
valleywine
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Quote:
Originally Posted by fishindogwood View Post
I'm sure to be wrong but what does the thermostat have to do with it not starting remotely?
It's a safety feature so you don't overheat the engine should the thermostat fail
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post #12 of 20 Old 01-11-2016, 07:35 AM
2kg4u
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Quote:
Originally Posted by valleywine View Post
It's a safety feature so you don't overheat the engine should the thermostat fail
Thermostats generally fail in the open position, which means your engine won't reach normal operating temperature, which sets a DTC, which causes the engine not to remote start.

Roy
2014 Overland, 3.6 L
Fumoto Qwikvalve, Ionic CXV running boards, Michelin X-Ice Xi2 snow tires
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post #13 of 20 Old 09-28-2017, 01:14 PM
Dorsey24
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I have a 2013 Grand Cherokee and when I try to remote start it the horn honks once but it doesn't start. Does the heat/A/C need to be set on auto for that to work or could the battery in my fob be dying?
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post #14 of 20 Old 09-28-2017, 01:27 PM
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Quote:
Originally Posted by Dorsey24 View Post
I have a 2013 Grand Cherokee and when I try to remote start it the horn honks once but it doesn't start. Does the heat/A/C need to be set on auto for that to work or could the battery in my fob be dying?
Hi Dorsey24,

Pages 30-31 of your Owner's Manual, which you can download from www.mopar.com, state:

"All of the following conditions must be met before the engine will remote start:
• Shift lever in PARK
• Doors closed
• Hood closed
• Liftgate/Flipper Glass closed
• Hazard switch off
• Brake switch inactive (brake pedal not pressed)
• Ignition key removed from ignition switch
• Battery at an acceptable charge level
• RKE PANIC button not pressed
• System not disabled from previous remote start event
• Vehicle theft alarm not active
• Ignition in Off position for Keyless Enter-N-Go™ vehicle
• Fuel level meets minimum requirement"

If you believe your vehicle is meeting all of these items and the remote start still is not operating as designed we would recommend visiting your local dealership for further diagnosis!

Andrea
Jeep Social Care Specialist
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post #15 of 20 Old 09-28-2017, 02:15 PM
nhcd538
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I think the OP's issue here was the low fuel level, but for posterity...something I ran into in my 2011 Durango was the hood latch safety switch. As Andrea points out above, "hood closed" is a parameter that needs to be met and the hood latch/safety switch (combined unit) has been known to go all blooey on these vehicles causing the PCM to think the hood is ajar and not start the auto-start sequence. When this happens you'll get an EVIC message advising same. On mine, the electrical connector was loose. Pushed it in good and it is working again. The unit can go bad though. They run about $50 and are an easy swap out.

1996 ZJ 5.2
*Disclaimer - I've probably had a few beers
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