Leather Dashboard - JeepForum.com
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post #1 of 168 Old 07-31-2017, 10:46 PM Thread Starter
fl66stang
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Leather Dashboard

Anyone else have issues with the leather on their dashboard starting to delaminate? My '12 GC Overland has large ripples on the dash now where the leather has separated and is progressively getting worse. I don't imagine there is any semi-EASY way to remove the dash and re-glue is there? I'm sure this isn't covered under my warranty...

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post #2 of 168 Old 07-31-2017, 11:09 PM
ColdCase
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See this thread for starters, seems to be quite a few:

https://www.jeepforum.com/forum/f309/...rland-1502836/

I was born with nuttin' and I still have most of it.
Current: 2011 Grand Cherokee Overland V8, 2009 Liberty Rocky Mt V6
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post #3 of 168 Old 07-31-2017, 11:11 PM
brsox88
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Oops, CC beat me to it.
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post #4 of 168 Old 08-01-2017, 06:08 PM Thread Starter
fl66stang
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Thanks guys, this is perfect. I have a lifetime maxcare warranty from
Chrysler so I will see if this is covered. Looks like others have had success with a warranty replacement. Thanks.
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post #5 of 168 Old 08-27-2017, 04:09 PM
surfrider7
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Quote:
Originally Posted by fl66stang View Post
Anyone else have issues with the leather on their dashboard starting to delaminate? My '12 GC Overland has large ripples on the dash now where the leather has separated and is progressively getting worse. I don't imagine there is any semi-EASY way to remove the dash and re-glue is there? I'm sure this isn't covered under my warranty...
I Called Chrysler Jeep Support. @ 877-426-5337 on 7-12-17, Spoke to Nick at Chrysler Customer Care. Nick said that there are no other problems like mine or there would have been a recall. I advised Nick to Look at the pictures flooding Google images. Search 'Jeep Grand Cherokee Dashboard delaminating' That way he & Chrysler could familiarize themselves with the issues that are now hitting 2011 & 2012 vehicles. It takes this long to happen. You can get the part which retails for $1010.62 from the dealer. My dealer wanted another $1355.99 for labor and taxes. (Might be less expensive depending on the dealer). Total $2346.61. It has to be replaced at your expense even if you've kept the vehicle garaged 80% of the time like me. This is normal aging for our year vehicles equipped with the expensive leather dashboard. There are long ripples with air underneath and each week it gets worse.
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post #6 of 168 Old 08-27-2017, 11:06 PM Thread Starter
fl66stang
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Contact user JeepCares on this forum with your issue. They helped me and I am taking mine in this week for replacement.
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post #7 of 168 Old 08-28-2017, 09:43 PM
Wk-Hokie
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I just got my 2012 Overland dash replaced by Jeep for $200 deductible. A few weeks ago I tweeted @JeepCares with a few photos of my dash and asked for anything could be done and specifically referenced this forum and some threads where jeep had helped out. The next day I got a response back from D.C. And he started a case and setup an appointment for my dealer to inspect the dash. The dealer gave us the run around and gave us a quote for $23000 to replace the dash and not to expect much help. A couple of days later DC gave me a call aand said that's they would replace the dash if we paid a $200 deductible which we did. Repair was supposed to take 2 days but it took 4 because the dealership had issues. They gave us a loaner as well. Got it back last Thursday and couldn't be Happier
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post #8 of 168 Old 08-29-2017, 08:49 AM
cranbiz
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$23000 to replace the dash? So they were quoting the balance of a new GJC with your trade?

Had to fun with you. I'm glad they are taking care of you with this.

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post #9 of 168 Old 08-29-2017, 01:03 PM
darkrt
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Not just the 2012. I purchased a yearend leftover 2014 Overland. Dash had a bubble near the windshield. They replaced it before I left the dealer. So far so good.
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post #10 of 168 Old 08-29-2017, 03:02 PM
Spleef
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I have a 12 Overland had same issue about 2 years back. I simply bought a bottle of Weldwood contact cement and a glue syringe kit off eBay. I sharpened the needle and injected the glue through the leather and rolled it flat with a small pie crust roller. After that I set books on it over night till it was cured and so far no more lif issues. You have to be careful when piercing the leather because it will leave a small impression. But it beats looking at it all wrinkled up.
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post #11 of 168 Old 09-18-2017, 07:34 PM Thread Starter
fl66stang
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Just to close the loop on this... JeepCares on this forum took care of my issue completely. My dealer replaced the dash with no charge and no deductible. Thank you to this forum for showing me the way!
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post #12 of 168 Old 01-18-2018, 06:33 PM
tnaant
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Just spoke with JeepCares and they don't seem to care about my Jeep. They stated they are only interested in jeeps with low mileage. What the hell difference does it make to my dashboard if the wheels have spun 20000 times or 20000000 times? It's a defect in the **** glue they used. I have had so many issues with this car from a main bolt that broke and stuck in the frame, to failed air suspension pump, to my wheels corroding around the hub cap. My brothers wheels on his are even worse. Too many other auto makers out there to choose from. I really love my Jeep but too many issues to have to deal with.
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post #13 of 168 Old 01-29-2018, 04:57 PM
Ephi82
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I am considering buying a 2012 Overland. The dash is pretty wrinkled. Local car upholstery shop will fix it for about $300. That includes pulling the windshield so they can really get the material restretched to where it should be.
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post #14 of 168 Old 01-30-2018, 09:37 AM Thread Starter
fl66stang
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Since you will not have access to a warranty claim and the dealer charges over $2000 I would say $300 is a great deal if they can actually get it looking right.
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post #15 of 168 Old 01-30-2018, 10:04 AM
jdarwin
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I recently purchased a 2018 Sterling - I purchased a windshield visor for the first time in my life! Why have a leather dash in the first place?

2018 Grand Cherokee Sterling Edition
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