Bluetooth connecting but not working -
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post #1 of 2 Old 01-13-2019, 09:45 AM Thread Starter
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Bluetooth connecting but not working

I have a 2014 GC Laredo with the 8.4 inch Uconnect entertainment system. Recently my Bluetooth will connect to my phone like it’s always done and phone calls will work fine but no music will play through Spotify, Pandora, etc.. I’m trying to determine if this is a problem with the phone or he car. Has anyone else had this problem?

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post #2 of 2 Old 01-14-2019, 07:06 AM
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What kind of phone? BT supports multiple profiles, like Phone, Messaging, Audio, etc. When a connection is made the two devices negotiate the profiles each support, and the connection information on your phone should say what it negotiated.
Sounds like you have a Phone connection, but not Audio (might be called something else).

If you do have a connection, keep in mind that most phones have separate volume controls for Phone (or Call) versus "Media" (Audio). Is it possible your Media volume is way down? Once you have your phone connected via BT, click the phone's volume button, which should pop up a slider, with an option (down-arrow typically) to expand to two sliders.


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