2011 WK2 Overland Frozen Starter? Frozen Remote Starter? - JeepForum.com
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post #1 of 10 Old 01-05-2018, 07:01 AM Thread Starter
chimnyfish
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2011 WK2 Overland Frozen Starter? Frozen Remote Starter?

I'm not sure if it's just the subzero temps locking up the starter, if the starter itself is just tired, or if it has nothing to do with the starter at all, but twice this week, with the colder zero to negative degree temps, I've attempted to use my Remote Start and it won't turnover. The lights flash but it doesn't actually turnover. There's plenty of gas in the tank and the Remote Start has been reset so I know it's not one of those quirky issues with the computer.

I've also noticed both times that the front shocks are allowing the front end to slump lower than usual. I've taken the push start button out and tried the direct key start, and nothing. The first time it happened I threw jumper cables on it and at first nothing happened with the turn of the key but after a few minutes it cranked up easily. I tried the jumper cables today and again, nothing. The thermometer read -1 degree.
My battery seems fine, I don't get any error messages and it's as if it's trying to turnover but the starter is iced over or something.
I just thought I check with y'all before I try and approach the dealership.
Thanks in advance!!
-J

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post #2 of 10 Old 01-05-2018, 07:40 AM
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Quote:
Originally Posted by chimnyfish View Post
I'm not sure if it's just the subzero temps locking up the starter, if the starter itself is just tired, or if it has nothing to do with the starter at all, but twice this week, with the colder zero to negative degree temps, I've attempted to use my Remote Start and it won't turnover. The lights flash but it doesn't actually turnover. There's plenty of gas in the tank and the Remote Start has been reset so I know it's not one of those quirky issues with the computer.

I've also noticed both times that the front shocks are allowing the front end to slump lower than usual. I've taken the push start button out and tried the direct key start, and nothing. The first time it happened I threw jumper cables on it and at first nothing happened with the turn of the key but after a few minutes it cranked up easily. I tried the jumper cables today and again, nothing. The thermometer read -1 degree.
My battery seems fine, I don't get any error messages and it's as if it's trying to turnover but the starter is iced over or something.
I just thought I check with y'all before I try and approach the dealership.
Thanks in advance!!
-J
Hi chimnyfish,

If you decide to visit your dealership and need any assistance, please feel free to let us know.

Kori
Jeep Social Care Specialist
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post #3 of 10 Old 01-05-2018, 07:56 AM
JeepGC4me
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Just a thought, but have you been under the passenger seat recently to check the condition of your battery terminals and connections? If they are corroded you might notice a huge improvement by removing the connections, clean them up and then reattach them, making sure they are metal on metal and solid. If the connection is poor then it wonít be able to deliver enough current to drive the starter and colder temps already limit the batteries capacity.


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post #4 of 10 Old 01-05-2018, 08:04 AM
ColdCase
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If thats the original 2011 battery, I'd highly suspect it. Several times here it was noted that batteries test good but replacing them solved their problem. Could also be a poor connection, maybe ground.

Current: 2011 Grand Cherokee Overland V8, 2009 Liberty Rocky Mt V6
Previous: 2000 Grand Cherokee Laredo I6, 1979 CJ7 I6 Quadratrac
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post #5 of 10 Old 01-05-2018, 02:58 PM Thread Starter
chimnyfish
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Thanks Kori,
I'll be in touch if need be, once the dealership gets involved. Jeep Cares has been helpful with another issue I'm dealing with regarding my dash so I appreciate it.

Thanks all, for the troubleshooting tips. I think my battery contacts are clear.
I'd like to find someone who is having/has had the same type of issue, and determined the culprit.
-J
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post #6 of 10 Old 01-05-2018, 03:22 PM
nhcd538
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Is this only a remote start issue or is it not starting the normal way either?

I recall reading that a set of parameters need to be met in order for the remote start to function, and without that list in front of me I can't be sure, but I think one or two things on that checklist could be effected by severe cold. If I'm not mistaken, a certain battery voltage may have been one of them?

ColdCase might know more.

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*Disclaimer - I've probably had a few beers
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post #7 of 10 Old 01-05-2018, 03:32 PM
ColdCase
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If you throw a battery charger on it, one compatible with AGM, and after charging it for awhile it starts easily, you could be having an alternator problem. The engine ground connection near the alternator (if you have one) seems to get corroded or loose sometimes. If thats the case you won't have a fully charged battery, which is bad news as the temps get lower.

Current: 2011 Grand Cherokee Overland V8, 2009 Liberty Rocky Mt V6
Previous: 2000 Grand Cherokee Laredo I6, 1979 CJ7 I6 Quadratrac
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post #8 of 10 Old 01-06-2018, 03:02 PM Thread Starter
chimnyfish
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I tried jumper cables in lieu of a battery charger, as I'm not sure what AGM compatible means as of yet. That should work just as well to get it at least started, yes?
I also checked the under seat battery contacts and they look clear and clean. I do think it's the original battery however.
I unplugged the battery to reset the system and while the front end, which was slumped into the parking mode height did rise to standard vehicle ride height after the reset, the engine still wouldn't turn over. I'd like to get it started to get it into service but at this point it seems as though I'll have to have it towed. I'm hoping that this whole issue is temperature related and with warmer temps coming tomorrow that I can at least get it started.
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post #9 of 10 Old 01-06-2018, 03:24 PM
JeepGC4me
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I doubt that the front end slumping, and the problems starting are related. The front end slumping is likely a leak somewhere, albeit not a big enough leak that the compressor canít compensate. It is definitely worth finding the leak and getting it fixed.

If itís the orignal battery, I would change the battery regardless. Last thing you need in cold weather like this is an aged battery. It will leave you unable to start when you most need it. A boost should still work though, even if your battery is poor.

The AGM stands for Absorbed Glass Mat and is the preferred battery technology now. The charger needs to be an intelligent charger that can properly charge newer batteries or at least have options for picking the kind of battery youíre hooking it up to.


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post #10 of 10 Old 01-07-2018, 11:58 AM
V8jeepinVA
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I am having very similar issues, (my wife's '11 overland) the front end goes down after about an hour of being parked, I know I have a leak but have not found it yet. The jeep using remote start is 50/50 but every time it does start it cuts off after 1 min. Then you will not get it started without a jump, I've purchased a new battery followed by a 220 amp alternator. That seemed to fix the issue....for a week. I unhooked the negative from battery hooked up extension leads to my multimeter so i could see it under the hood by fuse block with every thing turned off i had a draw of .3 amps, started pulling fuses and got to fuse #m2 (i believe) thats the trailer/air suspension fuse, and meter dropped to almost 0.

So I was logging on to post my own question when I came across yours. If anyone is still reading this far, i am going to jump the fuse and wire in a temporary switch where I can turn it off when parked and hopefully it will start up when needed.

I live about an hour from any jeep dealer, but will be taking the jeep to trace the leak soon. I'm assuming the system (auto leveling) is noticing the drop and wanting to compensate for it and is waiting drawing on the battery, once I pull the fuse and immediately put it back it does not return to pulling on the battery unless I just simply open the door.
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