Nav location incorrect - JeepForum.com
 
LinkBack Thread Tools
post #1 of 3 Old 03-11-2019, 12:49 PM Thread Starter
donaldwong1
Registered User
2019 WK 
 
Join Date: Mar 2019
Location: GALLOWAY
Posts: 2
Nav location incorrect

I have a 2019 GC LTD. During an update, I shut the car down before it was done. I'm new to this computer in the car since my last was a 2004 GC. The screen locked up. I was told by dealer to disconnect the batteries. I did and the screen came back but the Sirius Guardian SOS and Assist will not dial out, the remote functions for Guardian from my phone won't connect, and most importantly, My GPS is totally wrong about my present location. Sirius told me to reset all personal data, which I did. Anyone know how to reset? Dealer thinks I have to replace the radio. There must be a reboot capability.

donaldwong1 is offline  
Sponsored Links
Advertisement
 
post #2 of 3 Old 03-11-2019, 02:27 PM
JeepCares
FCA Customer Care
 
JeepCares's Avatar
 
Join Date: Jan 2012
Location: MOPAR World Headquarters
Posts: 5,150
Quote:
Originally Posted by donaldwong1 View Post
I have a 2019 GC LTD. During an update, I shut the car down before it was done. I'm new to this computer in the car since my last was a 2004 GC. The screen locked up. I was told by dealer to disconnect the batteries. I did and the screen came back but the Sirius Guardian SOS and Assist will not dial out, the remote functions for Guardian from my phone won't connect, and most importantly, My GPS is totally wrong about my present location. Sirius told me to reset all personal data, which I did. Anyone know how to reset? Dealer thinks I have to replace the radio. There must be a reboot capability.
Hi donaldwong1,

Sorry to hear this is happening with your Infotainment system! We would be glad to have a closer look into this for you on our end. If you're interested, feel free to PM us your VIN and we can see if there's anything we can help with.

Steph
Jeep Social Care Specialist
JeepCares is online now  
post #3 of 3 Old 03-12-2019, 09:34 AM Thread Starter
donaldwong1
Registered User
2019 WK 
 
Join Date: Mar 2019
Location: GALLOWAY
Posts: 2
My VIN is 1C4RJFBG8KC539419. I'm new to this forum. Where would I send the PM?
donaldwong1 is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the JeepForum.com forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid e-mail address for yourself.



Email Address:
OR

Log-in











Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Similar Threads
Thread Thread Starter Jeep Forums Replies Last Post
Quick q: location of intake air temp sensor 3.0 CRD? nmuir WK Grand Cherokee & XK Commander Forum 2 11-04-2018 03:11 PM
Mounting Locations for Nav Tablet and Phone YJDave YJ Wrangler Technical Forum 12 07-23-2018 08:10 AM
'09 Nav Radio Replacement gogogooch JK Wrangler Technical Forum 7 07-09-2018 02:16 PM
where is the location of the care remote receiver ? Mashari KK Liberty Forum 1 06-12-2018 07:46 PM
Factory nav radio slongo WK Grand Cherokee & XK Commander Forum 1 04-02-2018 02:46 PM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome