2012 GC recall V62 fuel pump relay. - JeepForum.com
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post #1 of 8 Old 02-05-2020, 09:10 AM Thread Starter
Mattsy
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2012 GC recall V62 fuel pump relay.

Received a recall letter last November saying that issues with stalling and not starting have been found, but no fix is available. This is to fix a previous recall on fuel pump relay. As of today still no fix available. I was told during a call to Chrysler that I needed to make an appointment with a dealer. Dealer told me no fix so need for an appointment. I have been having the no start and stall issue for about 6 months. A pretty random happening but getting more frequent, about once per week it won't start. Let it sit for a few minutes and it will start. Any one figure this out yet?

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post #2 of 8 Old 02-05-2020, 09:24 PM
ColdCase
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There is a thread in the WK2 subforum that describes how to replace the relay with one you can get about anywhere. Usually fixes the issue, there are some exceptions probably resulting from a poor install.

https://www.jeepforum.com/forum/f309...index-3478986/
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post #3 of 8 Old 02-06-2020, 07:34 AM
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Quote:
Originally Posted by Mattsy View Post
Received a recall letter last November saying that issues with stalling and not starting have been found, but no fix is available. This is to fix a previous recall on fuel pump relay. As of today still no fix available. I was told during a call to Chrysler that I needed to make an appointment with a dealer. Dealer told me no fix so need for an appointment. I have been having the no start and stall issue for about 6 months. A pretty random happening but getting more frequent, about once per week it won't start. Let it sit for a few minutes and it will start. Any one figure this out yet?
We know this is a frustrating situation and do apologize, Mattsy. Our team recommends staying in touch with your dealer as to when a fix will be available for your vehicle. Should you have any questions in the meantime, your dealer team will be in the best position to assist.

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post #4 of 8 Old 05-06-2020, 06:52 AM Thread Starter
Mattsy
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Still no fix!

This is getting to be an every day problem! Try to start and nothing just the starter engaging or it starts and then shuts down right away. Wait ten minutes and it will start. Dealer will not do anything unless it is in a no start situation when it arrives at their shop. I call Chrysler and still no fix. Dealer told me that changing the relay does not fix the problem.
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post #5 of 8 Old 05-06-2020, 05:28 PM
ColdCase
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There have been some recent reports in the WK2 subforum that it may be the fuel pump itself causing all these issues. Some draw too much current which over-stresses the relay then eventually fails itself. So the dealer may be waiting for it to fail altogether. Dunno.

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post #6 of 8 Old 05-07-2020, 08:44 AM Thread Starter
Mattsy
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Dealer

Just got off the telephone with the dealer, and he told me he is still waiting to here from Chrysler for a fix. Nothing can be done until then. Won't even replace anything, because he does not know what needs replacing in order to fix the problem.
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post #7 of 8 Old 07-02-2020, 12:30 PM
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I've had the recall done. They basically make an external fuel pump relay. It also goes bad. Chrysler is too cheap to replace broken TIPMs in 1000s of vehicles so we have to drive our families around in a vehicle that shuts off mid-braking. It's very dangerous and mind blowing that there is no fix yet. Profits over people's lives is the message I'm getting.

This almost caused an accident this winter when my wife and I and our 1yr old were coming off the highway in a snowstorm. The Jeep shut off and killed all power steering and breaking and she slid into the intersection as a truck came through. Luckily nothing happened, but that is all I needed to want to get rid of this death trap Grand Cherokee for good.

If Chrysler won't own up to their issue, then why would I support them in any way? My family could have been destroyed due to a careless "recall fix"

FYI mine is at the dealer again today for the 3rd fix. It's pathetic.
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post #8 of 8 Old 07-03-2020, 10:12 AM Thread Starter
Mattsy
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Chrysler finally returned a call and I went to the dealer and they replaced the fuel pump relay to no avail. The parts department manager there has the same issue with his Grand Cherokee also, so they did mine and his at the same time. Chrysler called me back this morning and after talking to my dealer and trying a fix on the parts managers vehicle they determined that there are 2 screws on the fuel pump that were used on the last recall for the fuel pump that are to long and are hitting a couple wires. They changed those screws and so far the parts manager has not had an issue with his vehicle. They are going to run it for a while and see how it goes.
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