Hello guys,
I just had my N58 recall done to hopefully fix the dash board blackouts (happened to me twice in the last few months) and noticed that my 8.4 radio unit was downgraded from 13.38.52 to 13.19.
Do you know if the N58 recall with programming update to the Instrument cluster and ABS would automatically bring the head unit to 13.19?
The reason I am asking is that I specifically told the service writer not to perform any updates on the radio as I was running 13.38.52 that has been finally working correctly with my Samsung Galaxy S3.
Also I asked for TSB for the transmission shift enhancements that should help with the ECO mode and the TSB to take care of the Remote start HVAC issues to be applied. I was told that those TSB do not apply to my car (total bull..., my build date April 2014). So I insisted on writing down my issues on the work request and in the end the TSB were applied, unfortunately probably including the radio downgrade to 13.19 that I specifically asked not to be done (update to 13.38.52 was a bit painful and it took for the radio a couple of days to start acting finally ok so not happy at all having to do all over again).
Anyway, when I was picking up the car earlier today I was asked to provide feedback after I drive the car. I wanted to make sure that the radio update to 13.19 is not a part of the recall before I complain about it. (how stupid do you have to be to proceed with the update when it even tells you on the screen that you are going to flash older version than already installed).
Thanks for letting me know if your radio was also downgraded to version 13.19 with the N58 recall or not.
Edit: I just went through the invoice and noticed that they listed TSB 13-071 separately as work performed, which confirms the downgrade was not related to the recall and it was the service own initiative even though I specifically asked them not do do it.
I just had my N58 recall done to hopefully fix the dash board blackouts (happened to me twice in the last few months) and noticed that my 8.4 radio unit was downgraded from 13.38.52 to 13.19.
Do you know if the N58 recall with programming update to the Instrument cluster and ABS would automatically bring the head unit to 13.19?
The reason I am asking is that I specifically told the service writer not to perform any updates on the radio as I was running 13.38.52 that has been finally working correctly with my Samsung Galaxy S3.
Also I asked for TSB for the transmission shift enhancements that should help with the ECO mode and the TSB to take care of the Remote start HVAC issues to be applied. I was told that those TSB do not apply to my car (total bull..., my build date April 2014). So I insisted on writing down my issues on the work request and in the end the TSB were applied, unfortunately probably including the radio downgrade to 13.19 that I specifically asked not to be done (update to 13.38.52 was a bit painful and it took for the radio a couple of days to start acting finally ok so not happy at all having to do all over again).
Anyway, when I was picking up the car earlier today I was asked to provide feedback after I drive the car. I wanted to make sure that the radio update to 13.19 is not a part of the recall before I complain about it. (how stupid do you have to be to proceed with the update when it even tells you on the screen that you are going to flash older version than already installed).
Thanks for letting me know if your radio was also downgraded to version 13.19 with the N58 recall or not.
Edit: I just went through the invoice and noticed that they listed TSB 13-071 separately as work performed, which confirms the downgrade was not related to the recall and it was the service own initiative even though I specifically asked them not do do it.