Jeep Enthusiast Forums banner

2012 Jeep Grand Cherokee Uconnect Issue

37K views 70 replies 30 participants last post by  aga080 
#1 ·
Hello Guys,

Recently picked up a 2012 JGC, trying to synch my Iphone to the uconnect and it says that SMS is not supported by the iphone :wtf:

My coworker picked up the exact same car, different color, and his Blackberry SMS works perfect.

I found this video:

(I have the touch screen headunit, but Uconnect seems to be the same)

That guy is recommending installing Dragon Speak to my iphone, which is a voice to text software. Personally I do not like this idea.

Has anyone else figured out a work around for this??

Thanks guys!!
 
#17 ·
Actually the Motorola's are having a problem with their MAP profile support. You can receive messages and Uconnect will notify you of the new messages as well as read the message, but you can't send a message. Uconnect is telling the phone to send the message but the phone does not respond.
Blackberries, Nokia's, the Samsung Focus S. and the HTC Sensation work fine with the Uconnect SMS texting on the 2012 V2 vehicles. (This is when Uconnect started to support MAP, Vehicles that were built after 1-1-2012, those built prior to that date will need to get the Uconnect SW update performed. This update is TSB 08-018-12, which was released about 2 weeks ago)

NOTE: After the HFM has been updated it will receive these enhancements.
· Reduced "Device Reading" wait time after connecting a device to the remote USB
port.
· Call / Dial separation improves upon names being recognized as phone numbers.
· Improved sound quality during Bluetooth streaming.
· Increased iPod and iPhone compatibility.
· SMS messaging support via MAP protocol (not all phones support the MAP
protocol).
· Added "None of These" and "Correction" to the phone book prompt menu for better
handling of similar names.
· Previous button will return the song currently being played to the beginning of the
track.
· AirPlay feature "Dock Connector" no longer needs to be manually selected on Apple
devices. This will resolve the "No Audio" condition when the device is connected to
the remote USB port and dock connector is not selected.
NOTE: USB mode resume will no longer 'resume' after ignition OFF
 
#7 ·
After we upgraded Android on my wife's phone, we couldn't get it to call out via Uconnect. We tried everything. Finally, after resetting the phone back to "factory settings", we got it working again. Uconnect is a nice thought (when it works), but it can't compare to Sync. I've had Sync for 2 years on 2 different vehicles, and 0 problems. I can't say that for the few months I've had Uconnect. UConnect seems way picky when it comes to types of phones, operating systems/versions, etc.
 
#8 ·
This is a big bummer If I cant get mine or my wifes phones to work in a WK2....
 
#15 ·
this because Apple does not support the Bluetooth profile MAP ( message access profile) and BB does. SMS on Uconnect works fine as long as the phone supports the BT profile.

Recently picked up a 2012 JGC, trying to synch my Iphone to the uconnect and it says that SMS is not supported by the iphone :wtf:

My coworker picked up the exact same car, different color, and his Blackberry SMS works perfect.

I found this video:

(I have the touch screen headunit, but Uconnect seems to be the same)

That guy is recommending installing Dragon Speak to my iphone, which is a voice to text software. Personally I do not like this idea.

Has anyone else figured out a work around for this??

Thanks guys!![/QUOTE]
 
#27 ·
I just bought a 2012 Laredo. before buying it I was telling the sales rep i wanted a vehicle with blutooth setup for my iPhone. He told me all the features of Uconnect. we were talking about me having an iPhone, he had a blackberry, blah, blah blah. After i got home with my new jeep i found out that the iPhone was not completely compatable with the iPhone. Do you think the sales person should have told me that. after calling them about it all i got was, sorry we didnt know. it was the reason I told them I was buying that vehicle.

so, I can use the hands free calling but texting does not work ans SIRI does not work. when connected to blutooth all voice functions on the phone are disabled. so I cant even use the talking function on texting or SISI which I use more while driving that actually making a phone call. So I deleted my phone from the Jeeps blutooth. so now I have a Jeep that i bought to use BT and cant use it. I'd return the Jeep but they said they wont take back a "used" vehicle.

Has anyone come up with a fix for it? I saw the dragon app but dosent see to safe to use while driving.

thanks
 
#44 ·
FYI::
1) Uconnect does support the BT profile for texting (MAP, message access profile), in order for texting thru BT to work, the phone also needs to support MAP. At this point APPLE is the incompatible device, not Uconnect. APPLE currently does not support MAP. They will support it with iOS6 which is scheduled to come out in October.
2) SIRI, SIRI operated features, Visual Voice mail and Voice memos on the phone are not supported currently in the 2012 vehicles. This is because of the way an incoming call is handled while using any of these features. If you're using one of these features and have an incoming call, there isn't a way to answer the call. You'll see that there is an incoming call but there isn't an "accept or ignore" dialog box that pops up on the screen. If you try to accept the call using the Uconnect button, then Apple will drop the feature, as that is happening Uconnect will say "transferring call to phone". Probem now is that that incoming call wasn't actually sent to the phone but Apple sent it to your voice mail. While all this is going on, you're getting upset because you can take the call.
The phone needs to send a BT message to Uconnect that there is an incoming call along with other messages that would allow you to answer the call from the radio. Apple knows about this issue and hopefully they'll come up with a fix in iOS6 also.

I just bought a 2012 Laredo. before buying it I was telling the sales rep i wanted a vehicle with blutooth setup for my iPhone. He told me all the features of Uconnect. we were talking about me having an iPhone, he had a blackberry, blah, blah blah. After i got home with my new jeep i found out that the iPhone was not completely compatable with the iPhone. Do you think the sales person should have told me that. after calling them about it all i got was, sorry we didnt know. it was the reason I told them I was buying that vehicle.

so, I can use the hands free calling but texting does not work ans SIRI does not work. when connected to blutooth all voice functions on the phone are disabled. so I cant even use the talking function on texting or SISI which I use more while driving that actually making a phone call. So I deleted my phone from the Jeeps blutooth. so now I have a Jeep that i bought to use BT and cant use it. I'd return the Jeep but they said they wont take back a "used" vehicle.

Has anyone come up with a fix for it? I saw the dragon app but dosent see to safe to use while driving.

thanks
 
#41 ·
All this stuff is a gimmick to take advantage of people like aga080 and bmzx who pick out their vehicle based on such gimmicks.

I whould have got something else if I knew the phone did not work with it.
Smart phones do enough on their own these days, I don't need it 'integrated' into my vehicle. Get a bluetooth earpiece for driving. Wait until it's safe to do so to look at a text message. Problem solved.
 
#30 ·
Your phone works with the truck. "Advanced" features are exactly that...advanced. Bluetooth is primarily meant for calls. Everything else is extra. If my phone didn't work with it, oh well. I bought it to be a jeep, not a phone accessory. Do a little homework next time. :cheers:
 
#31 ·
txwest said:
Your phone works with the truck. "Advanced" features are exactly that...advanced. Bluetooth is primarily meant for calls. Everything else is extra. If my phone didn't work with it, oh well. I bought it to be a jeep, not a phone accessory. Do a little homework next time. :cheers:
I'd have to disagree with this, what was jeep thinking not making their newest jgc without full support for the most popular phone in the world.

Then to not fully disclose the fact at the dealership during purchase that the iPhone is not fully compatible is dishonest.

I had a similar experience to the other person that posted his experience in this thread.
 
#34 ·
aga080 said:
And to reiterate my point , it's 2012 and the iPhone came out nearly 5 years ago.

As you have contributed absolutely nothing worthwhile to this thread, make your way out of it and stop getting off topic.
Have fun with your sucky life, ill continue to enjoy mine. In my JEEP.
 
#36 ·
aga080 said:
Haha what a child.
You should go join the guy complaining about the fact that he got a small rental car when his was in for service, because he bought a "luxury" Jeep. You two would get along good together. Complaining about meaningless cr@p you should have researched or looked at in the forums before you buy. The sales guy is going to tell you what you want to hear...its his job. :cheers:
 
#45 ·
:2thumbsup::cheers2::2thumbsup:

The iPhone works fine with Uconnect, by activating SIRI you bypass the Uconnect menu, and replace it with SIRI who can call, text, read you a text, schedule a meeting, etc. all through Blu-Tooth over the stereo... Are people seriously pissed that they cant get SMS messages read or sent through Uconnect?
 
#37 ·
txwest said:
You should go join the guy complaining about the fact that he got a small rental car when his was in for service, because he bought a "luxury" Jeep. You two would get along good together. Complaining about meaningless cr@p you should have researched or looked at in the forums before you buy. The sales guy is going to tell you what you want to hear...its his job. :cheers:
And you should leave this thread as I already politely asked you to. Obviously you are far too stupid to troll me, and clearly no one gives a **** what you are saying. move along now peasant.
 
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top