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Unread 12-05-2012, 04:21 PM   #16
dmill89
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1995 XJ Cherokee 
 
Join Date: Sep 2012
Location: Harrisburg, PA
Posts: 724
Quote:
Originally Posted by shepd View Post
And if the warranty says inside out, right there in black and white, well, fair enough I suppose.
Possibly but if it says it covers defects I find it hard to believe there some kind of factory defect that caused this issue. For a vehicle to have significant body rust in 4 years if it did not receive impact damage in the area and was not flooded with salt water either the seam sealer or paint had to be defective or applied improperly. Given that it started in a pinch seam lack of seam sealer or poor quality seam sealer was likely the root cause, and I would definitely consider that a factory defect. Of course a dealer and Chrysler will do whatever they can to weasel out of a warranty claim like this, that is pretty much the nature of the business.

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Unread 12-05-2012, 09:17 PM   #17
tjkj2002
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2002 KJ Liberty 
 
Join Date: Dec 2009
Location: Colorado
Posts: 7,960
Quote:
Originally Posted by dmill89 View Post
Possibly but if it says it covers defects I find it hard to believe there some kind of factory defect that caused this issue. For a vehicle to have significant body rust in 4 years if it did not receive impact damage in the area and was not flooded with salt water either the seam sealer or paint had to be defective or applied improperly. Given that it started in a pinch seam lack of seam sealer or poor quality seam sealer was likely the root cause, and I would definitely consider that a factory defect. Of course a dealer and Chrysler will do whatever they can to weasel out of a warranty claim like this, that is pretty much the nature of the business.
Wheel well area will get rock damage no matter what,also not covered under warranty.Rocks,dirt,and sand thrown by the tires will also sand blast undercoating and seam sealer away which again is not covered.
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'02 Liberty sitting on 35" tires,HP44,RockJock60,and AtlasII t-case
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Unread 12-05-2012, 09:55 PM   #18
FujativeOCR
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2011 MK Patriot 
 
Join Date: Aug 2011
Location: Newfoundland, Center of the Universe
Posts: 878
I would too if I was a business owner. Even if it is their fault, they know it would cost you alot of time and money getting a lawyer and going to court over it. Most people would probably just suck it up and pay to fix it. Chrysler knows that. I bet 9 out of 10 warranty worthy repairs go unpersued.

I have no data to back that claim up.
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Unread 12-05-2012, 11:05 PM   #19
tjkj2002
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2002 KJ Liberty 
 
Join Date: Dec 2009
Location: Colorado
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Originally Posted by FujativeOCR View Post
I would too if I was a business owner. Even if it is their fault, they know it would cost you alot of time and money getting a lawyer and going to court over it. Most people would probably just suck it up and pay to fix it. Chrysler knows that. I bet 9 out of 10 warranty worthy repairs go unpersued.

I have no data to back that claim up.
And you wonder why Chrysler and GM went bankrupt,they used to warranty anything and everything.Can't keep the doors open when your fixing non-warranty items all the time.
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'02 Liberty sitting on 35" tires,HP44,RockJock60,and AtlasII t-case
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Unread 12-07-2012, 07:21 AM   #20
IRSmart
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2011 MK Compass 
 
Join Date: Feb 2011
Location: Westminster, MD
Posts: 1,078
Quote:
Originally Posted by tjkj2002 View Post
And you wonder why Chrysler and GM went bankrupt,they used to warranty anything and everything.Can't keep the doors open when your fixing non-warranty items all the time.


yes, that's why they filed for bankrupcy
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Unread 12-08-2012, 08:32 AM   #21
DLTC86
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2008 MK Compass 
 
Join Date: Jul 2012
Location: Pittsburgh, PA
Posts: 37
These are the before. After when she's back from the body shop.
image-2530991257.jpg   image-2119557254.jpg   image-2024127990.jpg  
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Unread 12-12-2012, 05:23 AM   #22
Jawa78
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2008 MK Compass 
 
Join Date: Mar 2008
Location: Sarasota FL
Posts: 199
I had a wierd paint issue on one of my doors. Dealership tried blaming me and said chrysler denied the claim I called chysler and said can you tell me why as the the paint etching issue happened under the clear coat? They said they never received anything from the dealer ship, I forced them to submit the claim and chrysler approved it. Moral of the story, dont always listen to the dealership sometimes they just dont want to do the work.
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