post #1 of Old 07-08-2013, 05:06 PM Thread Starter
warlockjunkie
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Recall

I just received a recall letter for my 2012 Patriot about a possible fault in the software for the ORC module.

This may sound like a stupid question, but I've never had a vehicle involved in a recall before:

After receiving the letter I looked up the information at recall.gov and found that there are three recalls for my model year.

So, the question is if I received a letter identifying only the one issue, is that the only issue I should be concerned about, or do they have to send out a letter for each potential problem? In other words, can I expect to receive two other letters? Or if the other two problems affected my Jeep, would those issues also be mentioned in the letter?

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post #2 of Old 07-08-2013, 06:15 PM
Lehman26
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Most always they send letter. The other recalls may be your model year but not your particular car. Some recalls are few cars some are a lot. But if you want to double check the dealer can easily look it up for you.
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post #3 of Old 07-08-2013, 06:17 PM
Lehman26
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Oh and I just got same one you got for my 12 compass. Looks like I'll be getting one shortly for my 13 town n country too for a airbag issue to according to autoblog.
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post #4 of Old 07-09-2013, 09:16 AM
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Quote:
Originally Posted by warlockjunkie View Post

So, the question is if I received a letter identifying only the one issue, is that the only issue I should be concerned about, or do they have to send out a letter for each potential problem? In other words, can I expect to receive two other letters? Or if the other two problems affected my Jeep, would those issues also be mentioned in the letter?
For each recall - a letter is sent to the address on record.

Once launched, recall information is available from the Jeep.com website on the For Owners tab.
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post #5 of Old 07-09-2013, 10:03 AM Thread Starter
warlockjunkie
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Ok so I would get a separate letter for each issue?
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post #6 of Old 07-09-2013, 10:53 AM
IRSmart
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Originally Posted by warlockjunkie View Post
Ok so I would get a separate letter for each issue?
typically, yes. if you want to see what other (if any) recalls apply to your vehicle, just check the VIN with chrysler. click this link and then click that you want recall information. put the last 8 digits of your vin number in (HINT: you have a 2012, so the first digit you should be putting in is a C). it will tell you exactly what open recalls your specific car has.
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post #7 of Old 07-09-2013, 07:24 PM Thread Starter
warlockjunkie
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Thanks brother. Looks like I lucked out and I only have the one issue which would only affect me in the case of a rollover.

I was worried because there is another issue out there with the engines stalling out suddenly and I'm taking a 400 mile trip this week so I'm glad I don't have to have that worry in the back of my mind.

Guess I'll take the letter to the dealer on Monday when I'm back.
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post #8 of Old 07-10-2013, 04:43 AM
moored194
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Save yourself the trip and just call and make a service appointment for when you get back. Most recalls they have you out in an hour or so. By making the appointment you're making sure they have the part in stock (in theory anyway.)
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post #9 of Old 07-10-2013, 05:46 AM Thread Starter
warlockjunkie
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I live in a rural area where everyone knows everyone. I've known the service manager for 20 years and the dealership is only 10 minutes from my house. Not a real big trip lol.
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post #10 of Old 07-10-2013, 09:51 AM
NHPATRIOT
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Takes all of 15 minutes for the recall. It is just a software flash. Get it done before you go IMO.

2014 Jeep Cherokee
Latitude
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post #11 of Old 07-10-2013, 08:23 PM Thread Starter
warlockjunkie
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I would but I'm leaving tomorrow after work. I don't plan on rolling over. Here's hoping :P
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post #12 of Old 07-21-2013, 04:19 PM
musichog
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I have 2010 Compass received my letter, made appointment at dealer this wednesday. I guess will see how it goes.
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post #13 of Old 07-22-2013, 07:40 AM
manfred74
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Originally Posted by musichog
I have 2010 Compass received my letter, made appointment at dealer this wednesday. I guess will see how it goes.
I had mine done Friday. It took about half an hour
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