post #16 of Old 02-02-2008, 09:54 AM
Gramps
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Quote:
Originally Posted by nettolt
I am having ESP problems when I take off...it will kick on and it make you feel like your car is going to die, then you get a jump of acceleration. Went to the dealer, they checked the software and that was all. Before I leave sometimes I will turn the esp off by holding the button until is says esp off and it is fine.
I would print out the TSBs and take them in to the dealer. Have you had good luck with dealer on other issues? If you don't get any satisfaction I would try another dealer. Easy for me to say, I have about 6 dealers in my area that all compete for customer satisfaction and they're all good!


Bob

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post #17 of Old 02-02-2008, 10:04 AM
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Quote:
Originally Posted by Gramps
I would print out the TSBs and take them in to the dealer. Have you had good luck with dealer on other issues? If you don't get any satisfaction I would try another dealer. Easy for me to say, I have about 6 dealers in my area that all compete for customer satisfaction and they're all good!

Good luck at a dealer..HAHAHAHAHHA
The dealer I bought the car from just plain tries to screw people. Here is a news article about them, they tried to do this to me also bought I was on top of things. http://www.newswatch50.com/news/loca...d-7871cfd71e57

I just moved an 75 miles north and the jeep dealers around here in a 45 min radius are owned by the same people. The one in town doesn't listen to me, and the one 45 mins away says to go where you purchased the car.

'07 Compass -> I apologize to the next owner.
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post #18 of Old 02-02-2008, 10:26 AM
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Quote:
Originally Posted by nettolt
The dealer I bought the car from just plain tries to screw people. Here is a news article about them, they tried to do this to me also bought I was on top of things. http://www.newswatch50.com/news/loca...d-7871cfd71e57
i can relate....we had a very similar instance of a Chevy dealer in Indy, who also had a Mopar dealership in nearby Anderson, who was taking peoples trades and not paying them off. after a number of complaints from customers who were still being billed for monthly payments on their trade-ins, the AG office in Indiana shut them down and they closed their doors. this was a year or so ago and they have yet to reopen those dealerships.

fortunately for me, i work at a VERY reputable dealer who has been in business since 1933, selling Chryslers, Plymouths, Desotos, Jeeps, Eagles and just recently, Dodges too. i really feel for those of you who don't have someone that, in your mind, is creditable. it's dealers like the ones 'nettolt' mentioned that really make OUR jobs so much more difficult.

public mis-trust in dealers is increasing every day, and for good reason. like i mentioned earlier, maybe we should have a listing of 'Good Dealer/Bad Dealer' or at least a 'Good Dealership Experience/Bad Dealership Experience' thread.
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post #19 of Old 02-02-2008, 10:28 AM
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It's stuff like that that REALLY gives Chrysler a bad name! As long as bad dealers hold their contracts good one can't come in. Maybe it's time that Chrysler started pulling some of those contracts! Maybe you should contact Corporate about it so that they can ORDER the dealer to take care of it.

Bob

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post #20 of Old 02-02-2008, 10:43 AM
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i think Chrysler AND GM had alot to say in the situation i mentioned. like you said, dealers like this give the manufacturers a bad name, regardless of whether it's Chrysler, GM, Ford or even one of the imports, even though they seem to be more 'bullet-proof' than the domestics.
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post #21 of Old 02-02-2008, 11:35 AM
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Quote:
Originally Posted by Gramps
It's stuff like that that REALLY gives Chrysler a bad name! As long as bad dealers hold their contracts good one can't come in. Maybe it's time that Chrysler started pulling some of those contracts! Maybe you should contact Corporate about it so that they can ORDER the dealer to take care of it.

Been there done that....I contacted corporate about the "full" size spare tire and they called the dealer and told them to order a real full spare and that they would pay for it...so i called the dealer so see when it would be in and they said they are not going to do it. When i asked why, you are not paying for it Jeep is? They said we will sell on to you at cost.....Since then I have given up for now, someday soon I'll just write to corporate about all my little problems with this ****ty dealer.

'07 Compass -> I apologize to the next owner.
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