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2011 Compass Nav Problems

1K views 4 replies 4 participants last post by  jaysco 
#1 ·
My 2011 compass has the 430n radio with nav. A month ago the nav screen went blank. I was at the dealership yesterday and they tried an update CD to install new software for the radio/nav but no luck on the nav working. They said they are sending the report to detroit to see what to do and potentially replace the radio unit. Has anyone had this issue with the nav?
 
#4 ·
the reason that the update CD didn't work is because your service department is a bunch of morons, there are no update CDs for the RHB radios yet. that means they were putting in an update CD for another radio.

have you tried disconnecting the battery? this might force the radio to do a hard reset and fix the problem. i have the RBZ in my car (430, not the 430N) and have not had any issues with it.
 
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