2011 Compass Liftgate won't open - JeepForum.com

 
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post #1 of 2 Old 06-18-2017, 11:47 AM Thread Starter
todda2001
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2011 Compass Liftgate won't open

Hi. The automatic lock on my 2011 compass liftgate will no longer unlock. When I click the lock (or unlock) button, I can hear the 4 door locks respond appropriately; but the liftgate lock makes no sound. I've read where people say to remove the liftgate trim panel; but I can't find directions on how to do this, especially with the gate closed. Any suggestions? My compass has the speakers in the liftgate which seems to further complicate things.
Also, if I can get it open; do you have any suggestions on the most likely part that needs to be replaced to get the lock functioning again?

Thanks!

Todd

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post #2 of 2 Old 06-19-2017, 10:14 AM
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Quote:
Originally Posted by todda2001 View Post
Hi. The automatic lock on my 2011 compass liftgate will no longer unlock. When I click the lock (or unlock) button, I can hear the 4 door locks respond appropriately; but the liftgate lock makes no sound. I've read where people say to remove the liftgate trim panel; but I can't find directions on how to do this, especially with the gate closed. Any suggestions? My compass has the speakers in the liftgate which seems to further complicate things.
Also, if I can get it open; do you have any suggestions on the most likely part that needs to be replaced to get the lock functioning again?

Thanks!

Todd
Hi Todd,

Sorry to hear about this! If you decide to visit your local dealership for further diagnosis I'd be happy to offer assistance if needed. Just PM our page with your VIN and let me know.

Andrea
Jeep Social Care Specialist
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