2011 Compass Liftgate won't open
Hi. The automatic lock on my 2011 compass liftgate will no longer unlock. When I click the lock (or unlock) button, I can hear the 4 door locks respond appropriately; but the liftgate lock makes no sound. I've read where people say to remove the liftgate trim panel; but I can't find directions on how to do this, especially with the gate closed. Any suggestions? My compass has the speakers in the liftgate which seems to further complicate things.
Also, if I can get it open; do you have any suggestions on the most likely part that needs to be replaced to get the lock functioning again?