Originally Posted by jpi54
On the service sheet it just said he test drove the car and found that it could be the crowning of the road. Nothing in writing about checking it on an alignment machine or test driving another vehicle. It kind of bugs me that he didn't document this on the invoice.
don't hold me to this, but i 'think' that during the first 12 months, you get a 'free' alignment. that is, if you believe the vehicle is 'out of alignment', then Mopar will cover it under warranty. your dealer should have just performed an alignment to not only see if there was a problem that would surface, but to satisfy you and to pay the tech for his/her time. someone wasn't doing their job.....sorry.
i would ask to have it looked at again, this time by the Service Manager. if the Manager doesn't seem interested in helping you, like Gramps said, look for another dealer...GOOD LUCK!