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Unread 08-05-2010, 03:33 PM   #31
dvdsjk
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Maybe Geoff is on vacation???
Or laid off!!

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Unread 08-05-2010, 05:08 PM   #32
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I could only hope that someone from Bestop management reads this, because there customer service must not relay this info to them about their crap!
I cant get over how bad they have become since moving to Mexico. I ordered a softtop for 4dr jk and it arrived 2 months later missing 11 parts!!!! I contacted the seller who sent me a new hardware kit but I still needed frame parts. A month later they sent another entire top kit and it was again missing 6 parts!!!!!, but putting the two kits together I finally got it on after 4 months and many, many headaches. Stay clear of BT for now......
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Unread 08-05-2010, 05:13 PM   #33
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Its a shame that a company like Bestop can take your cash and then make you fight for the correct and or decent product.
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Unread 08-05-2010, 05:20 PM   #34
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Are there even any alternatives to bestop?
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Unread 08-05-2010, 06:43 PM   #35
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Or laid off!!
Yeah bro, this is not looking good. Sorry.

I would've done the same thing though, tried to buy from bestop, that is.

This is troublesome.
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Unread 08-05-2010, 08:51 PM   #36
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Yeah bro, this is not looking good. Sorry.

I would've done the same thing though, tried to buy from bestop, that is.

This is troublesome.
I know Joel, but Ive been buying from them on and off for over thirty years and never a problem. Now I buy 5 pieces and 2 are bad?
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Unread 08-05-2010, 09:03 PM   #37
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I looked and the last time Geoff logged-on was fri, July 23rd.
That would put him back from a 2 week vacation on monday!
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Unread 08-06-2010, 03:46 PM   #38
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Day 5 of the Bestop costumer service crisis! The guy who I talked to on monday has a gag order on I think! Help!!Geoff where are you?????? Keep in tune folks! Untill then all bestop parts are sitting idle in my garage dying to go for ride on Jeepey but they wont let windjammer behind! They are a loyal crew!
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Unread 08-06-2010, 03:56 PM   #39
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Day 5 of the Bestop costumer service crisis! The guy who I talked to on monday has a gag order on I think! Help!!Geoff where are you?????? Keep in tune folks! Untill then all bestop parts are sitting idle in my garage dying to go for ride on Jeepey but they wont let windjammer behind! They are a loyal crew!
I have the following sitting in my shopping cart:
Bestop® Duster™ Deck Cover
Bestop Soundbar Cap
Bestop® WrapAround™ Windjammer
Bestop® Header Bikini® Top

** Because I don't have a soft top I also have to buy this crap **
Bestop Header Windshield Channel
MOPAR® Drivers Side Door Surround
MOPAR® Passenger Side Door Surround
MOPAR® Tailgate Bar & Retainers
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Unread 08-06-2010, 04:03 PM   #40
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Day 5 of the Bestop costumer service crisis! The guy who I talked to on monday has a gag order on I think! Help!!Geoff where are you?????? Keep in tune folks! Untill then all bestop parts are sitting idle in my garage dying to go for ride on Jeepey but they wont let windjammer behind! They are a loyal crew!
Standing by,
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Unread 08-06-2010, 04:05 PM   #41
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Everbody seems to point to the sound bar cap so be careful. they wanted to know what was printed on the label and it was "Toluca" "Broomfield". What this means I dont know maybe a manufacturer?
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Unread 08-06-2010, 04:05 PM   #42
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Standing by,
This could be fun!
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Unread 08-06-2010, 04:09 PM   #43
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OOH OOH just forgot!The bad doors? There are now replacement doors are on there way. Will arrive next week sometime!

Last edited by dvdsjk; 08-06-2010 at 04:09 PM.. Reason: spelling again
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Unread 08-07-2010, 12:55 PM   #44
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Day 6 of the Bestop Customer Service Crisis! VINYL HELD HOSTAGE!! No word from them yet!! What are they holding out for ???? What do they want???? Its not pretty!!! Saw the bikini top and deck cover hanging in the garage from a ladder looking outside at freedom and windjammer was on a chair, i think being interrogated! Its sad. There going to miss the Jersey Shore this week! I think the hardtop is the mastermind here!!!!
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Unread 08-07-2010, 01:07 PM   #45
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Day 6 of the Bestop Customer Service Crisis! VINYL HELD HOSTAGE!! No word from them yet!! What are they holding out for ???? What do they want???? Its not pretty!!! Saw the bikini top and deck cover hanging in the garage from a ladder looking outside at freedom and windjammer was on a chair, i think being interrogated! Its sad. There going to miss the Jersey Shore this week! I think the hardtop is the mastermind here!!!!
If I could "like" your post I would!
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