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Unread 07-15-2014, 06:31 PM   #1
Cmp8254
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U Connect Issues

I have a 2012 sport model with the basic radio. I can hear other people on the U Connect, but my voice is never heard by the other caller. Any suggestions?

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Unread 07-16-2014, 04:25 AM   #2
Jiblet
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Quote:
Originally Posted by Cmp8254
I have a 2012 sport model with the basic radio. I can hear other people on the U Connect, but my voice is never heard by the other caller. Any suggestions?
Did it ever work for you? Maybe the microphone connection is loose?

Not to be a wise @ss, but do you have the microphone installed?

If I remember, there is a setting in the menus for "voice recognition" that has to be turned on, too.
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Unread 07-17-2014, 05:28 PM   #3
Cmp8254
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Yes, the unconnected used to work then just stopped one day.
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Unread 07-19-2014, 05:37 AM   #4
Cmp8254
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Unread 07-19-2014, 10:17 AM   #5
Spank
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It could be your phone. Try a different phone and see what happens.
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Unread 07-19-2014, 10:31 AM   #6
Cmp8254
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Have tried multiple phones.
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Unread 07-19-2014, 02:54 PM   #7
HOKIES2010
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Even in stock condition with the carpets and hardtop it was so hard for other people to hear me I gave up on it.
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Unread 07-20-2014, 06:53 AM   #8
Jeffreymd2
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I have a 14 soft top jku. Even with the top down but the windows up I can have a conversation.
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Unread 07-20-2014, 08:23 AM   #9
Kdailey13
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I have an 11 with uconnect, i havent had any problems, if it had problems after working perfectly fine i would just take it to the dealership and have them deal with it.... Less of a headache
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Unread 07-28-2014, 06:08 AM   #10
xsdbs
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Did you buy it from the dealer or private party? Is it still under warranty?
It sounds like a mic issue, even though it was working before. If you speak loudly can you be heard by the other person?



Quote:
Originally Posted by HOKIES2010 View Post
Even in stock condition with the carpets and hardtop it was so hard for other people to hear me I gave up on it.
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Unread 07-28-2014, 05:54 PM   #11
HOKIES2010
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Quote:
Originally Posted by xsdbs
Did you buy it from the dealer or private party? Is it still under warranty? It sounds like a mic issue, even though it was working before. If you speak loudly can you be heard by the other person?
Bought it new in 2011. Care less that it doesn't work so well actually.
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Unread 07-28-2014, 06:15 PM   #12
Demp
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My 13 was bought new and was replaced twice under warranty for random failure. First time the reception quality vanished and it was barely audible. Second it just completely cut out, no sound at all.

I quit caring, I drive with the top or at least windows off too much anyway.
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Unread 08-19-2014, 12:00 PM   #13
xsdbs
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Did you ever get this issue solved? It sounds like it would be a mic related issue.



Quote:
Originally Posted by Cmp8254 View Post
I have a 2012 sport model with the basic radio. I can hear other people on the U Connect, but my voice is never heard by the other caller. Any suggestions?
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