Originally Posted by amtmann
I've found a few other threads on this but never got an actual answer.
My 09 Rubicon has a stock touchscreen/nav radio but that thing has a mind of its own. It will randomly switch radio stations, change radio presets, activate my maps, etc. The screen also (quite often) is unresponsive when I try to press anything.
Any suggestions that could fix the problem or should I just suck it up and install an aftermarket radio?
Sorry to hear about the issues with your radio. I have found a TSB that may help you.
SUBJECT: 08-001-11 REV. A
RER, REW, REP Radio Software Enhancements
This bulletin involves upgrading the software on the RER, REW, or REP Radio.
2010 - 2011 (DJ) 2500 Pickup
2010 - 2011 (D2) 3500 Pickup
**2009** - 2011 (DS) 1500 Pickup
**2009** - 2011 (MK) Compass / Patriot
**2009** - 2011 (PM) Caliber
**2008** - 2011 (WK) Grand Cherokee
**2008** - 2011 (KK) Liberty
**2007** -2011 (JK) Wrangler
**2007** - 2011 (JS) Avenger / Sebring
**2007** - 2011 (KA) Nitro
**2008** - 2010 (LC) Challenger
**2008** - 2010 (LE) 300
**2008** - 2010 (XH) Commander
**2008** - 2010 (WH) Grand Cherokee
NUMBER: 08-001-11 REV. A
DATE: March 05, 2011
**2008** - 2010 (RT) Caravan / Town & Country
**2008** - 2010 (LX) 300 / Charger
**2008** - 2010 (ND) Dakota
**2008** - 2009 (XK) Commander
**2008 - 2009 (HB) Durango**
**2008 - 2009 (HG) Aspen**
NOTE: This bulletin applies to vehicles built with an AM/FM/CD/DVD/HDD/MP3 W/
NAV Radio (sales code RER) or an MW/FM CD MP3 NAV Radio - EURO (sales
code REW) or an AM/FM CD MP3 NAV Radio - ROW (sales code REP).
•The radio may lock up when a U-Connect call ends, this may cause battery drain.
•Intermittent no sound from audio system.
•Repeated **“Updating Channels”** message when in satellite radio mode.
•**iPhone4 (4.2.1) losing Bluetooth connection intermittently and not displaying
accurate caller ID information when using UConnect**
If the customer experiences any listed Symptom/Condition(s) perform the following:
1. Check the radio software version.
a. Press “Menu” button on the radio.
b. Press “System Setup” touch screen soft key.
c. Press “System Information” touch screen soft key.
d. The software level is the number reported after the word “Application”.
2. Is the radio software version **2.402**, or greater?
a. YES >>> This service bulletin does not apply. Further diagnosis may be required.
b. NO >>>> Perform the repair procedure.
If you have further questions or concerns please don’t hesitate to reach out.