Originally Posted by TheBoss
I see they are living up to the nationwide standard of sub par Chrysler mechanics. Please include the dealerships name in your next post so nobody makes the mistake of going to them in the future.
Choose your demands wisely knowing that the same grease monkeys will be replacing the same parts they ****ed up to begin with.
Well I went back there today and pointed it all out to the service manager who did not see a problem or any wrong doing. I mentioned if someone brought in a show vehicle or even just a new one and had it gnarled up like that but it wasn't getting through to him. All he said they could do was file down the burrs and repaint it, and I said we'll I can do that. After 20 minutes or so I just gave up because it was clear that they would not accept any fault in the matter. Later found out from a co-worker who has a JKU that he has has his aligned and his tie rod does not look like mine, so it's clear they messed up. However I refus to deal with a place that accepts no liability for things they do. So I left and will not go back.
As for the steering issue I went to my buddies house and centered the axle and re centered the steering wheel myself. Now have my full turning radius back both left and right.
The dealership is McClurg Dodge Chrysler Jeep in Perry NY