yesterday I noticed that the rubber isolation mount that sits above the rear coil and under the 2.5" coil spacer had slipped over the edge of the spacer. It doesn't sound all that bad, but I have clearly lost some lift and the isolation mount is not centered over the spacer as it should be. And the Isolation mount is obviously not going to last long in the akward postition its in.
I called Rough Country and they were less than helpful. After some persistence on my part, they asked me to email them some pics of the problem to forward to R & D. "no problem" I thought, figuring they would respond to the email. After a day I recieved no response. So I called yet again hopeing they had a solution to the problem. I spoke to the same guy again and today was told that the R & D department was going to bring in a vehicle with the lift on it "to see if it would be an issue."
RC seems to be comfortable with me having to disassemble the kit and reposition the isolation mount everytime it slips. I explained to them over the phone that I was not okay with the idea.
I am still less than convinced that Rough Country is willing to provide a solution to the problem I am having with their product.