Bought new Supertop NX for JK - has a hole in it...
I bought a brand new Supertop NX for my 2-Door JK from Quadratec. It arrived Friday and I installed yesterday. After we installed it, I noticed a slightly-bigger-than-pin-sized hole just behind the passenger seat, almost directly above the sound bar. It's not a tear, but a small puncture. I can't think of anything done during the install that would have led to this, so my only conclusion is it came that way.
Obviously I'm not too pleased that my new $900+ top has a hole.
I plan to call Quadratec tomorrow, but I'm trying to figure out what my best course of action here is. Is is unreasonable to expect the top to be replaced? I know they can be patched, but part of me doesn't really think I should have to patch my brand new top. The other part of me is unsure it wants to devote a couple hours to removing and repacking the current top, and another 3+ installing a new one.
So, where should I reasonably set my expectations as to a realistic and reasonable resolution on this?
2012 JK Sport S
2000 TJ Sport