Heard back from Bestop, they are willing to let me return it via Morris 4x4 whom I bought it from. Morris has not written back to agree as well, but I am sure they will.
So Ill unbolt and repack it up to ship back and get a refund.
Its a shame, the product was high quality and I liked the way it looked, just didnt work for me for some reason I or anyone else can pinpoint.
I ordered the factory top from the dealer and having it installed on Thursday, so opefully I can finally actually enjoy the convertible feature on the Jeep without worrying about getting the top back up or down.
Bestop was a stand up company and I would recommend them and the tops, I just seem to either have received materials/parts that just arent jiving, my Jeep has something weird or misaligned on it, or a combination of factors. However, best sign of a good company is:
1. They sent me more parts to try out to fix what my have been the problems
2. Willing to stand behind the products
3. Willing to refund if the product simply isnt working
I have no beef with them, and I am just an odd case I guess. I will definitely attest to the quality and recommend for others base don the above.
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