IMO 4wheel parts sucks! Ive had nothing but bad experiences with them the two times i delt with them. They're too big for their own good IMO. But im glad u got you new gears for free in the end, you were definatly entitled to them according to their warranty!
'05 TJ Rubicon (Electric Lime Green)
'83 CJ7, '92 YJ, '00 XJ, '99 TJ, '05 TJ Rubicon (Impact Orange)