First, these are roll bars, not crash cages. They are single use items. Once "used" they need to be replaced . They will support the Jeep in a roll over, but may not in a violent endo or wreck involving much speed, or airborne departure from the roadway. In a "oopsi" off roading, they work great, and are what they are designed for.
Just like every other body component on cars these days, they deform when hit (to absorb some of the impact).
Second, that Jeep was grossly overloaded, 3 passengers and a driver is max load (depending on pax weight).
Third, kids lie when they wreck cars (omit telling details like they were doing stupid stuff, drinking, etc).
Forth, women have been known to over react. The term Drama Queen comes to mind.
If someone wants a safe car to drive, get a Crown Vic, not a Jeep.
418 miles on 19 gallons of gas. Can't beat the BBD !