Originally Posted by armartel
I went back to Quadratec and it looks like they are going to ship me a new one. They didn't say that exactly, but after I sent pictures to them, I got an email saying that there was a tracking number for my order and it looks like it was drop shipped, but that the product is still in the warehouse... Anyone have any experience with this process?
Many many times... The parts are being shipped directly from bestop. Don't sit by the door holding your breath, but they should be coming. Also, don't be too surprised if they send you the wrong thing...