Join Date: Dec 2008
Location: Brisbane, Australia
I wrote to Chrysler Australia about my 2006 TJ with OPDA and Cam wear (30,000 miles), I sent them pictures and explained that they charge around $600 USD for the same OPDA I can source from Mopar Wholesale for half that and that the part Australian's are supplied does not even include the CPS.
This is there response - in a nutshell - we dont give a rats
Good Morning Mr XXXX
I have been advised after talking to our District Field Manager for QLD and our technical manager that your vehicle is not affected by the bulletin that was released.
The failure to your vehicle is unfortunate however the bulletin was purely a proactive measure whilst the vehicle was still in warranty for our Chrysler dealerships to follow the steps on any affected vehicles.
As the vehicle is outside of the Manufacturer warranty Chrysler is unable to assist in any compensation or reimbursement for the repairs.
If at the time of failure your local Chrysler dealership was approached to discuss goodwill we may have assisted with special pricing on the part. If any failure occurs in future I can only suggest prior to the repair being done you can either contact the Chrysler dealership or Chrysler Australia to discuss if there is anything we are able to assist with.
Thank you for bringing this matter to our attention.
Customer Relations Executive
Chrysler Australia Pty Ltd