If Tuffy looked at that pic and is okay with how their product performed - whether in a Jeep or in a box, well that's a pretty clear sign they don't give a **** about their product, their reputation or their customer. Good companies use warranties with discretion. They are there to protect the company and the consumer. But, they can and should ignore their own warranty when their product does not come remotely close to performing as promised or implied.
And the fact that it sat for 3 years is irrelevant. They aren't selling bread or milk. They're not even selling replacement/maintenance parts. They're selling accessories in the aftermarket - and the consumer side of the aftermarket at that - it is very (!) common for parts to sit for very long before being put into service, as builds can routinely take years to complete.
First, let's be clear. A little bit of bubbling paint doesn't render the box useless. Yes, it's an eyesore for the owner, but it doesn't affect the operation of the console in any way. And it's an easy fix.
Second, do I think the finish should last longer than 3 years? Yes, and most of them do. If we polled the hundreds of Tuffy users, here, I bet at least 95% of them would be completely satisfied with their Tuffy consoles. I know I am. As Steve said, buy a Smitty, then get back to me on the quality comparison.
Lastly, even high-end electronic, or optical equipment manufacturers don't warranty against cosmetic damage. My outrageously expensive Swarovski binoculars have one of the best warranties in the industry, but they don't cover cosmetics. Same goes for my camera, stereo equipment, kitchen appliances...do I need to go on?
I guess we'll agree to disagree on this.