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Rockridge 4WD IS Taking Zone Offroad Suspension Lift Kits BLACK FRIDAY SPECIALS!! You asked, we deliver!Rough Country Lift Kits and Parts!

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Unread 02-01-2008, 12:01 PM   #1
POLBOSS
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So the manufacturer's won't take care of their trash anymore?

We sell Rockford Fosgate speakers here at my store, Rockford sent us a memo telling us that starting today any non working (defective, blown) speaker don't have to be returned to them, that we only have to send them the voice coil from the speaker and they will either send us a new speaker or give us credit for it.
Infinity told us the same thing a couple of months ago, but Infinity does not require any proof they take our word for it.
What are your thoughts?


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Unread 02-01-2008, 12:03 PM   #2
Indy
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Not entirely uncommon. Book stores just return the cover to their magazines and books for credit, the rest gets dumped.
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Unread 02-01-2008, 12:11 PM   #3
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Quote:
Originally Posted by POLBOSS
We sell Rockford Fosgate speakers here at my store, Rockford sent us a memo telling us that starting today any non working (defective, blown) speaker don't have to be returned to them, that we only have to send them the voice coil from the speaker and they will either send us a new speaker or give us credit for it.
Infinity told us the same thing a couple of months ago, but Infinity does not require any proof they take our word for it.
What are your thoughts?
My thoughts are that you should "warranty" me some kappa perfect 6.5" & 5.25" component speakers to replace my old blown references.

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Unread 02-01-2008, 12:22 PM   #4
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yeah... you want to get me some too...
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Unread 02-01-2008, 01:04 PM   #5
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They want to avoid the freight charges.
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Unread 02-01-2008, 01:53 PM   #6
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I worked at a tire shop during the whole Firestone/Ford Explorer fiasco where Ford was reimbursing everyone for a new set of tires. We just had to cut the DOT # out of the tires and the customer mailed those back to Ford to get reimbursed.
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Unread 02-01-2008, 02:27 PM   #7
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And what other brands do you sell?
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Unread 02-01-2008, 02:34 PM   #8
POLBOSS
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Quote:
Originally Posted by junglejeep
And what other brands do you sell?
JL Audio, Kicker, MB Quart, Autotek, Hifonics, Soundstream, Eclipse, Alpine, Kenwood Excelon, Pioneer Premier, Panasonic, Sony, Crimestopper, Autopage
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Unread 02-02-2008, 09:23 PM   #9
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i worked at an office store a couple years go you should have seen how much we tossed out at the direction of the companys. I don't think there was ever a week the trash wasn't full!
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Unread 02-02-2008, 10:30 PM   #10
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Quote:
Originally Posted by Indy
Not entirely uncommon. Book stores just return the cover to their magazines and books for credit, the rest gets dumped.
Yep. Every month I'd have to rip all the covers off of the expired magazines in the rack at Bass Pro and throw the insides in the dump. Probably over 2000 dollars worth a month. We'd keep a few copies to read in the store, but Loss Prevention would have a fit if you took one home - you'd get fired.
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Unread 02-03-2008, 08:53 AM   #11
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And all of this is why dumpster Diving was invented.

Why cant 4wd parts do this!
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Unread 02-03-2008, 01:50 PM   #12
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Quote:
Originally Posted by Indy View Post
Not entirely uncommon. Book stores just return the cover to their magazines and books for credit, the rest gets dumped.
My first experience in a wrangler was going to the Borders Books in downtown Ann-Arbor with my buddy to dig through the recycle bin in the alley behind it at 3:00 am. We found a automotive airbrush mag, a lot of porn, a couple random auto mags (Road & Track, etc..) and several good books. I was shocked they just rip the cover off and throw them out like that...

Anyways, yeah our suppliers say the same thing. Just pull X part out and ship it to us, and some just have us call them.
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Unread 02-03-2008, 02:13 PM   #13
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When I was younger I did furniture delivery. When we would bring back defective electronics most mfg would just have us throw them away, which we did. Usually they still had our tags on them.

One day a local pawn shop owner came in and asked us to quit giving defective electronics to the homeless. Our store manager had no idea what the guy was talking about. So the guy brought in a camcorder, some discmans (back when they were $100+), and a home theater receiver. The discmans were in their boxes still and all the items had our tags on them. He had purchased them all from homeless people. He wanted his money back to which our store manager told him to get lost. Didn't he think it was suspicious that homeless people were bringing in "brand new" electronics? He should have thought, and probably did, that he was buying stolen goods.

So from then on the policy was that we had to physically break these things before we could dumpster them. FYI "Demilling" defective TVs is fun!
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