Well, I worked for 2 years at Pepboys while going through college...and I pretty much have to agree. I'd still (and do) buy parts from them but I would NEVER, EVER let them touch anything I own...ever.
Once, while putting on a set of new tires on the managers truck, they stripped all the lugs on two of the tires...the MANAGERS truck. Sheesh (and he was a good guy!)
They also dropped a washer down the cylinder of a 'vette (why a vette was in there I'll never know) and didn't get it out before putting the whole thing together and cranking it up. Locked it up and blew the engine.
Nope, not touching anything I own.
94 YJ, Hard Top, 6 cyl, 4.10's, 4" lift, 32" BFG's, Air Locker front
<a href="http://photos.yahoo.com/rzrseg" target="_blank">http://photos.yahoo.com/rzrseg</a>