Well, I worked for 2 years at Pepboys while going through college...and I pretty much have to agree. I'd still (and do) buy parts from them but I would NEVER, EVER let them touch anything I own...ever.
Once, while putting on a set of new tires on the managers truck, they stripped all the lugs on two of the tires...the MANAGERS truck. Sheesh (and he was a good guy!)
They also dropped a washer down the cylinder of a 'vette (why a vette was in there I'll never know) and didn't get it out before putting the whole thing together and cranking it up. Locked it up and blew the engine.
Nope, not touching anything I own.
94 YJ, Hard Top, 6 cyl, 4.10's, 4" lift, 32" BFG's, Air Locker front
not too long ago I broke my driveshaft and had to pull it off. Well we all know that without a SYE the yolk is going to come out and Fluid is going to spray out the back. Well I have to get the Jeep home about 10 miles and on the way I stop by pep boys to get an assload of ATF. I ask for dextron and the guys asks what its for. I tell him my transfer case is leaking all over his parking lot and I need to get it home. He tells me that I shouldn't be putting Dextron in my transfer case, I should be using regular motor oil or gear oil. I explain to him that its RED And that I know for a fact that its ATF. Well he tells me that ATF is for Automatic Transmission Fluid and that its for Transmissions ONLY. I tell him whatever and that I want to buy the ATF anyway. He says well Pep Boys will not be responsible for any damages in my transfer case. I tell him thats a risk I'm willing to take. In the meantime the Jeeps in the parking lot leaking fluid.
thats why the one near my house went out of buisness after like a year!!! ok MAYYYBE 2
94 V8 YJ, SOA, H1's, 37's, HP D44, D60, 4.88's, winch and some other goodies
1946 CJ2A, 225 V6, T98 D18, Warn OD, D30/D44. Dual winches mild lift & 34's
1966 M416 1/4 ton Military Trailer Expo Trailer
Full Page Club member #004
Green Jeep Club Member #005
No complaints about my Local Pep Boys, They are one of my best accounts, buy a ton of parts from me. When they cant solve a problem or send a customer limping down the road, I am always happy to pick up the pieces along with a new customer. My only advice is to avoid those shops with minimum wage techs fresh out of wrench turning 101, and find a reputable mom and pop shop that has been in business for decades. Chances are juniors been turning a wrench since the day he could lift one.
Wheelin down lifes highway, aimin for the potholes!!!!
At the body shop for resto
Waiting for Mods
PICS to come