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Unread 04-16-2008, 08:31 PM   #1
Luckyduck
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Moral Dilemma

I bought new tires for my motorcycle and had the place install them. When I purchased them I had to put down $100 for them to order them and I would pay the second $100 later. I brought the front tire in a week later and it had it mounted for $25 and a month later brought the bike in and had it mounted for $60. I paid today and the did not charge me the second $100. Should I go back and inform them or not? I need my money and work hard for it so I am not sure what to do!

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Unread 04-16-2008, 08:36 PM   #2
hansimusmaximus
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i'd go back and tell them. best case scenario: they say don't worry about it. worst case scenario: you're out $100 and can sleep at night and feel good about yourself
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Unread 04-16-2008, 08:39 PM   #3
jeep_on
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Totally up to you. I work in retail and can see how this doesn’t help any one. All it will do is add to their shrink and drive up the cost for the rest of the customers. We sell an 18pack of Bud for $18.99 on sale. We make a merely $0.49 off each case. If I let one case walk out the door, I have to sell 38 more case of Bud to make up for that one lost case.

Personally, I’d go back and tell them. But on the other hand, I wouldn’t. Its their fault they let the product walk out the door. I dunno, it’s a had choice I guess. Dammed if you do, dammed if you don’t. Its not like they mailed you the tire to you when you didn’t ask for it.
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Wait, you can't cross creeks up there? What the Hell is up with these Canadians?
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Unread 04-16-2008, 08:40 PM   #4
Rubi22
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I had a dilemma like that once.. instead of telling you the story i'll just tell you the outcome:

I liked the shop, along with the guys that did work there, so I went back to inform them. I told the manager (not the first guy I saw), and he said well that's too bad, it's our mistake, don't worry about it.
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Unread 04-16-2008, 09:01 PM   #5
Luckyduck
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HMMMMMMMMMMMMMMMMMM if they had treated me exceptionally then the choice would of been easier! I think I will but I will sleep on it. Any more suggestions would be great!
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1993 Ranger 2wd - dd
1999 wranger 2.5 - it gets used for something
1978 international scout - being built
1998 Cherokee sport 4.0 auto
1957 CJ5 - restoring back to stock http://www.jeepforum.com/forum/showt...54#post5168554
Bikes:2000 Ducati Monster 900: 2001 CBR 600 F4i: 1980 CB 900
my build http://www.jeepforum.com/forum/showthread.php?t=550786
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Unread 04-16-2008, 09:04 PM   #6
--chris--
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Return and tell them.

/thread
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Unread 04-16-2008, 09:06 PM   #7
edzakory
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Im curious. How can you rationalize eagerly paying $.35/gal when a mistake was made but now have a moral dilemma when a similar error occurred?
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Unread 04-16-2008, 09:07 PM   #8
ScotZ
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Go back and do the right thing. This should not be a gray area for anyone WTF is happening to this country?
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Unread 04-16-2008, 09:11 PM   #9
1CleanTJ
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obviously you wouldnt of made this thread if you felt it was ok to not pay the $100 you were supposed too. quit wasting our time and just go ask them about it.
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Unread 04-16-2008, 09:26 PM   #10
WKTrailRunner
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Quote:
Originally Posted by ScotZ View Post
Go back and do the right thing. This should not be a gray area for anyone WTF is happening to this country?
Exactly...
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Unread 04-16-2008, 09:28 PM   #11
10achik
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Were you originally willing to pay the total amount? Of course you were, just because they messed up doesn't mean you shouldn't still pay it, unless of course they tell you not to.

They may have realized their mistake already but didn't want to risk losing a customer by calling you on it since it was their mistake. If you go back and do the right thing, they will remember it later, maybe even give you future discounts for your honestly. However if they already know and you show up a couple months from now, they may try to screw you over on something else to try and get theor money back.

Karma man, what comes around goes around.
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Unread 04-16-2008, 09:43 PM   #12
Bgeddes
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If you go back and ask or say something seems wrong, they may not even want the $$. If they do, you paid what you agreed to pay, no loss. Either way you come off as a straight up guy that they will choose as a priority customer. That will pay dividends for years.
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Unread 04-16-2008, 09:53 PM   #13
WMW0505
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If you were the business owner, what would you want? Either way you go, it will come back around.
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Unread 04-17-2008, 01:35 PM   #14
Luckyduck
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After I posted last night I went to bed and did not look at the posts till now, and I did go back and tell them with out reading half of the posts. I told them they pulled up my account and saw the balance. I paid they said thank you and I left. It felt bad to do the right thing, but I probably would of been charged when I went in again and tried to buy something.

With The gas it is different. The price of the tire does not flucuate 3 times in the course of a day.
__________________
If I can get there I can wheel it!

CentralMass4wd.com

1993 Ranger 2wd - dd
1999 wranger 2.5 - it gets used for something
1978 international scout - being built
1998 Cherokee sport 4.0 auto
1957 CJ5 - restoring back to stock http://www.jeepforum.com/forum/showt...54#post5168554
Bikes:2000 Ducati Monster 900: 2001 CBR 600 F4i: 1980 CB 900
my build http://www.jeepforum.com/forum/showthread.php?t=550786
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Unread 04-17-2008, 01:58 PM   #15
ccrane2299
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Karma....motorcycle....go pay them.
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