I bought new tires for my motorcycle and had the place install them. When I purchased them I had to put down $100 for them to order them and I would pay the second $100 later. I brought the front tire in a week later and it had it mounted for $25 and a month later brought the bike in and had it mounted for $60. I paid today and the did not charge me the second $100. Should I go back and inform them or not? I need my money and work hard for it so I am not sure what to do!
If I can get there I can wheel it!
Totally up to you. I work in retail and can see how this doesn’t help any one. All it will do is add to their shrink and drive up the cost for the rest of the customers. We sell an 18pack of Bud for $18.99 on sale. We make a merely $0.49¢ off each case. If I let one case walk out the door, I have to sell 38 more case of Bud to make up for that one lost case.
Personally, I’d go back and tell them. But on the other hand, I wouldn’t. Its their fault they let the product walk out the door. I dunno, it’s a had choice I guess. Dammed if you do, dammed if you don’t. Its not like they mailed you the tire to you when you didn’t ask for it.
I had a dilemma like that once.. instead of telling you the story i'll just tell you the outcome:
I liked the shop, along with the guys that did work there, so I went back to inform them. I told the manager (not the first guy I saw), and he said well that's too bad, it's our mistake, don't worry about it.
Go back and do the right thing. This should not be a gray area for anyone WTF is happening to this country?
At least two-thirds of our miseries spring from human stupidity, human malice and those great motivators and justifiers of malice and stupidity: idealism, dogmatism and proselytizing zeal on behalf of religous or political ideas.
- Aldous Huxley
Were you originally willing to pay the total amount? Of course you were, just because they messed up doesn't mean you shouldn't still pay it, unless of course they tell you not to.
They may have realized their mistake already but didn't want to risk losing a customer by calling you on it since it was their mistake. If you go back and do the right thing, they will remember it later, maybe even give you future discounts for your honestly. However if they already know and you show up a couple months from now, they may try to screw you over on something else to try and get theor money back.
Karma man, what comes around goes around.
99 GC Limited - 4.7L HO V8, 6.5" IRO HC LA lift, F&R D44s locked & trussed, 242HD, IRO TC Skid, KMA Bumper, 35's 2006 Saturn Redline -2.0L Eaton supercharged I4, GMPP Stage 2, Custom Tune, AEM CAI, Ebiach Pro Kit w/ swaybars, EVO Ventus V12s (13.76 @ 103.85) 2006 Pontiac G6 GTP 2012 Nissan Juke - (hers) 2000 SV650 - naked, integrated tail light, sliders, corbin, pilot roads, RK chain & sprokets, D&D full exhaust, FactoryPro Stage I jet kit, +4 Ignition Advancer, Barnett race clutch 2006 Triumph America 900 - Full Dresser
If you go back and ask or say something seems wrong, they may not even want the $$. If they do, you paid what you agreed to pay, no loss. Either way you come off as a straight up guy that they will choose as a priority customer. That will pay dividends for years.
'00 XJ Classic > Stock DD
'88 Grand Waggy - Bone stock pseudo-barnfind
'78 CJ5 - Under minor rehab
After I posted last night I went to bed and did not look at the posts till now, and I did go back and tell them with out reading half of the posts. I told them they pulled up my account and saw the balance. I paid they said thank you and I left. It felt bad to do the right thing, but I probably would of been charged when I went in again and tried to buy something.
With The gas it is different. The price of the tire does not flucuate 3 times in the course of a day.
If I can get there I can wheel it!