Wow guys, the response to this has been amazing.
Yes, I did read the Charlie Wenzel story and the other link to the story about the guy from Genoa, Illinois. For me, this transaction is not only local but it was taken place person. If anything proceeds negatively, I don't want anybody to recieve a negative backlash from this.
I'm going to try texting him and asking him about getting my refund again and I'll see if the phone number is still good. I'll keep everybody updated.
But actually, does anybody have any advice about how I should go about this?