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Unread 05-27-2013, 10:57 AM   #16
Budke
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Chrysler has nothing to do with it. Its the dealerships decision, not ChryCo's decision to not fix it.

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Unread 05-27-2013, 11:33 AM   #17
klong4u
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It was Chrysler's decision. The area manager made the decision. I have been on the phone and written Chrysler, so believe me when I tell you it was Chrysler's decision.
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Unread 05-27-2013, 08:42 PM   #18
TSEJEEPERS
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The Dealership could push it through if they wanted.
I have known people with lifted Jeeps that they bought from the Dealership.
Took them out and burned out the clutch. Offroading.
The Dealership covered them all.
One of them,they finally told the guy we will not replace another clutch. You either have to go to smaller tires or change gear ratio.
What I am getting at is if the Dealership wants a return customer then they will replace the clutch not blame someone else.
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Unread 05-28-2013, 07:46 AM   #19
prjohnson
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You need to know every single part of your warranty paperwork. You might not even have to take it to a Jeep dealership.
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Unread 05-28-2013, 08:33 AM   #20
Caelum
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If its covered for 12k then they should replace all these company's are starting to become dicks
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Unread 05-28-2013, 08:40 AM   #21
bobjp
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Why did you give in? Why didn't you get a second opinion?
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Unread 05-28-2013, 08:50 AM   #22
WhiteOut
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Quote:
Originally Posted by Caelum View Post
If its covered for 12k then they should replace all these company's are starting to become dicks
Warranty coverage is never absolute. If they are sticking by their diagnosis of owner abuse, the OP is more than free to pay a lwayer out of his pocket to try and take them to court.
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Unread 05-28-2013, 09:33 AM   #23
scootz
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had a similiar situation, I sell cars. Sold a guy a car for his daughter, daughter did not know how to drive a manual. 2 days and 700 miles later clutch was toasted. Not warranty at all. Dealer ate the cost and fixed it even though it was not a warranty claim. IMO dealer should do the right thing either way.
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Unread 05-29-2013, 10:31 AM   #24
klong4u
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I'm taking them to small claims. It will cost about $125 and if I win I can collect the court cost. I have driven over a million miles with a clutch so I know how to drive one. I'm willing to see who the magistrate decides is at fault. I understand people in this forum are huge Jeep fans, and I considered myself happy with the product until this experience. I know I didn't do anything to damage the clutch and I feel strong enough about it to take Chrysler to court.
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Unread 05-31-2013, 08:07 PM   #25
bravobravo
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is this dealership by lake Norman?
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Unread 05-31-2013, 09:10 PM   #26
klong4u
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Yes sir .... Now how do you know that? You are good!
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Unread 05-31-2013, 09:13 PM   #27
klong4u
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Let me guess .... You work at the dealership.
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Unread 05-31-2013, 10:20 PM   #28
2006_Sport
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Hah small world. I'm moving down to lake Norman in july
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Unread 06-02-2013, 10:14 AM   #29
klong4u
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This is a great area .... You will love it!
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Unread 06-02-2013, 08:16 PM   #30
bravobravo
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Quote:
Originally Posted by klong4u View Post
Yes sir .... Now how do you know that? You are good!
why yes, yes i am.

Quote:
Originally Posted by klong4u View Post
Let me guess .... You work at the dealership.
no i do not, but if its the dealer im thinking of, the people i know who have gone there have had issues.


not with their sales department but service.
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