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Unread 10-29-2013, 03:27 PM   #211
05SilVer
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2005 WK 
 
Join Date: Sep 2013
Location: Poway, CA
Posts: 90
Got my fixed. Toke it back in and they checked and re flashed it and now every thing work better.

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Unread 10-29-2013, 08:12 PM   #212
Scottso699
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2006 WK 
 
Join Date: Jun 2005
Location: Brick, New Jersey
Posts: 572
Ok I fixed my problem myself! I have a superchips programmer and used it to scan for codes and I got two - c140f and c1405. I figured before I take it back to the dealer tomorrow I will clear the codes to see if they come back. I clears them, started the car - pulled the 4 wheel low shifter - it went right to 4 wheel low with no issue! Unbelievable.... All I had to do was clear the code??? Just like the instructions for the recall state in step 15. My dealer is officially worthless. Superchips rules.
image-3409429771.jpg

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Unread 10-31-2013, 05:40 PM   #213
steve0adams
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2007 WK 
 
Join Date: Aug 2012
Location: portorchard, washington
Posts: 50
At cars plus...Chrysler dealer in Guam getting the recall done. They were pretty excites to see a diesel grand Cherokee. Hopefully they don't bork it up.
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Unread 11-01-2013, 08:45 AM   #214
slayerized6
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Location: Long Island
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Brought my Jeep in 2 days ago after my 4-lo hasnt been working after having the n23 recall being performed. The tech diagnosed it as a bad transfer case actuator.

When I picked up the car today, I brought a copy of the TSB to show the service adviser. On his end, he was showing me the two codes the popped up (C1405 and C140F), and due to those codes, the transfer case actuator needs to be replaced. At that point is when I directed him to the TSB where it states cycle the key and clear 3 times if Code C140F appears. The adviser had that "oh ****, he may be right" look and attitude and told me to hand on a second and then stepped out to the tech who worked on my car. Adviser comes back and tells me that the tech had a copy of the TSB and cleared the codes 3x like it said. I got chargde a $126 diagnostic fee and I opted not to have an actuator ordered and/or installed at this time. The adviser also showed me that there was an open "STAR Case" in regards to the trouble code after performing the n23 recall.

I also contacted Chrysler customer service; representative heard my story and then contacted my dealers service dept to get the story from then. Rep then tells me she will try to get "assistance" in help paying for the new actuator and that I should get an answer by the end of the following business day. We'll see what happens Monday
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Unread 11-02-2013, 12:58 PM   #215
jjarvis0007
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2005 WK 
 
Join Date: Apr 2013
Location: NLR, AR
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Quote:
Originally Posted by slayerized6 View Post
Brought my Jeep in 2 days ago after my 4-lo hasnt been working after having the n23 recall being performed. The tech diagnosed it as a bad transfer case actuator.

When I picked up the car today, I brought a copy of the TSB to show the service adviser. On his end, he was showing me the two codes the popped up (C1405 and C140F), and due to those codes, the transfer case actuator needs to be replaced. At that point is when I directed him to the TSB where it states cycle the key and clear 3 times if Code C140F appears. The adviser had that "oh ****, he may be right" look and attitude and told me to hand on a second and then stepped out to the tech who worked on my car. Adviser comes back and tells me that the tech had a copy of the TSB and cleared the codes 3x like it said. I got chargde a $126 diagnostic fee and I opted not to have an actuator ordered and/or installed at this time. The adviser also showed me that there was an open "STAR Case" in regards to the trouble code after performing the n23 recall.

I also contacted Chrysler customer service; representative heard my story and then contacted my dealers service dept to get the story from then. Rep then tells me she will try to get "assistance" in help paying for the new actuator and that I should get an answer by the end of the following business day. We'll see what happens Monday
I've had two actuators put in my Jeep. One time it lasted a week this last time it only lasted a day.
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Unread 11-02-2013, 05:07 PM   #216
Rockin1
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Like I posted
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Unread 11-02-2013, 05:31 PM   #217
Rockin1
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Google the words
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Unread 11-02-2013, 07:40 PM   #218
slayerized6
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Originally Posted by Rockin1 View Post
Google the words EMAIL JEEP. Click on the EMAIL JEEP link and fill out the page and send. This identifies your problem, and your dealership to Jeep Corporate. It will yield results!!!
THANKS! I was actually looking for a corporate or regional form of contact, just didnt know where.
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Unread 11-02-2013, 07:41 PM   #219
slayerized6
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Quote:
Originally Posted by Rockin1 View Post
Google the words EMAIL JEEP. Click on the EMAIL JEEP link and fill out the page and send. This identifies your problem, and your dealership to Jeep Corporate. It will yield results!!!
Quote:
Originally Posted by jjarvis0007 View Post
I've had two actuators put in my Jeep. One time it lasted a week this last time it only lasted a day.
Thats horrible. I remember you said that Jeep said they would keep giving you new ones until the problem was fixed. Make sure you bleed em dry!
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Unread 11-02-2013, 09:33 PM   #220
jjarvis0007
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Quote:
Originally Posted by slayerized6 View Post

Thats horrible. I remember you said that Jeep said they would keep giving you new ones until the problem was fixed. Make sure you bleed em dry!
I'll bleed them dry for sure.
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Unread 11-30-2013, 11:15 AM   #221
GregB_00XJ
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2000 XJ Cherokee 
 
Join Date: May 2008
Location: Victoria, BC Canada
Posts: 3,501
Had the N23 recall done about 3 months ago, Jeep has been working awesome since, no issues. CEL came on the other night, tried to pull the codes with Torque and a PLX Bluetooth scanner, only got a P0128. Cleared it, came back. Took it to the dealer (needed an oil change anyways...$29 bucks, cheaps), had them scan it, came up with a C140F Code...ugh. Doing research this morning, and not super stoked on what I am finding.

Glad I found this, good information. The service manager at the dealer I go to seems pretty standup, and hopefully they will work with me on this depending on how it progresses?

He pulled the service history for my Jeep yesterday and printed it off for me. Apparently the PO was a 94 year old dude who still was super active right up until he died. He was up until a couple of years before his death taking long road trips, even to Mexico with the WK. This WK was pampered, and only had 64,000 KM on it when I got it...nice.

Anyhow, the excellent service history and having been sold and serviced since new at the same dealership by the same guy should help.

Hopefully.
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Unread 11-30-2013, 03:23 PM   #222
Rockin1
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It's back.
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Unread 11-30-2013, 07:31 PM   #223
sk1er18
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2007 XK Commander 
 
Join Date: Mar 2007
Location: Way out there
Posts: 1,476
Would love to see one of your local news outlets pick up this story.... i bet there's a huge percentage of people out there that had the recall done and don't realize there's an issue.

Getting some bad press is probably the only thing that'll push Jeep to truly fix the problem. Until then its easier to just replace actuators; because for each one of you that fight to get the actuator replacement covered on Jeeps dime, i bet there's 20 other people who pay for a new one and have no clue about what's going on.
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Unread 11-30-2013, 07:40 PM   #224
BAH101
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Join Date: Jan 2009
Location: Thunder Bay, Ontario
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Quote:
Originally Posted by sk1er18
Would love to see one of your local news outlets pick up this story.... i bet there's a huge percentage of people out there that had the recall done and don't realize there's an issue. Getting some bad press is probably the only thing that'll push Jeep to truly fix the problem. Until then its easier to just replace actuators; because for each one of you that fight to get the actuator replacement covered on Jeeps dime, i bet there's 20 other people who pay for a new one and have no clue about what's going on.
And another 20 who don't even know that that lever does.
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Unread 11-30-2013, 07:41 PM   #225
sk1er18
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Originally Posted by BAH101 View Post
And another 20,000 who don't even know that that lever does.
Fixed that for ya
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