Need your input, speakers in back not working. Frustrated with ****ty dealership. - JeepForum.com
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Unread 09-18-2013, 08:15 AM   #1
Ghandicap
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Join Date: Sep 2013
Location: Montebelloa, Monitoba
Posts: 3
Need your input, speakers in back not working. Frustrated with ****ty dealership.

Hey everyone! I'm new 'round these parts and I need your help...

A bit of background... I have a 2005 Grand Cherokee 5.7L Limited with the entertainement system in the back. I have the 6-CD changer head unit without the NAV.

A few weeks ago my speakers in the back started cutting out and after a few days they stopped working completely. The only ones that now work are the two in the dashboard. No matter if I'm listening to radio, CDs or DVD system.

I took it into the Chrysler dealearhip to have it checked out. They determined that one of the back speakers was blown and that the coil was heating up causing the radio to shut down. I found this a bit odd, but they said it "happens all the time".

They didnt have speakers in stock to test so I had to bring in back in a second time the next week. They replaced the speakers and it still didn't work, NOW they tell me that they (from second invoice) "Tested radio output, it's good. Tested output wires to speakers, they're good. Tested amplifier and no output. Needs new amplifier". Why the **** was this not done the first time around?!? Anyways...

Of course they didnt have an amp on hand and that the amp for my Jeep is discontinued (verified online, this seems to be true) but they have found one at a wrecker for me.

Now they want me to come in a THIRD time, I'm hundreds of dollars in and no results.

I feel like either they are either fleecing me for cash or that they are completely unqualified to service the vehicles they sell.

Does any of this makes sense to you guys? Has anybody ever experienced this problem? How can I verify by myself?

I'm gonna loose my **** if I find out its really just a fuse or a wire harness or something like that.

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Unread 09-18-2013, 09:29 AM   #2
RUGLAYR
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Join Date: Sep 2013
Posts: 36
If they changed the speakers then that only leaves the amp or the deck itself. It wouldn't be a fuse cause that would cause all the speakers to stop working. There's really no simple way to test there theory without tearing alot apart to get to the wiring. Depending on how comfortable you are with working on your own vehicle I would just purchase the amp from a junk yard and do it yourself you'll save alot of money and it's probably a bad channel on the amp
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Unread 09-18-2013, 10:03 AM   #3
Ghandicap
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Join Date: Sep 2013
Location: Montebelloa, Monitoba
Posts: 3
Thanks!

I'm pretty comfortable with getting access to the amp myself. It's just a matter of removing the rear quarter panel trim in the cargo area.

I'm going to go to a "pull-it-yourself" wrecking yard tonight. If they have a Jeep like mine (or a Chrysler 3000) I can pull the amp and buy it for only $12!!
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Unread 09-18-2013, 11:38 AM   #4
JRLT
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2010 WK 
 
Join Date: Aug 2011
Location: Lower Brule, South Dakota
Posts: 1,381
Did you grab a battery and test the speakers?
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Unread 11-20-2013, 01:28 PM   #5
JeepCK
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Join Date: Apr 2013
Location: Morristown, NJ
Posts: 107
OP... did you ever resolve this issue? I am having a similar problem and I would like to know what happened and how it was resolved.

Thanks!
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amplifier , audio components , grand cherokee , radio

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