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Go Back JeepForum.com > Models > Jeep Grand Cherokee & Commander Forums > WK Grand Cherokee & XK Commander Forum > N23 Recall Issue? No 4-Low!

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Unread 09-30-2013, 05:38 PM   #136
10Xk
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2010 XK Commander 
 
Join Date: Apr 2012
Location: , USA
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Quote:
Originally Posted by jjarvis0007
The lady was real rude and said that the recall has nothing to do with the 4wd system.
That's a good reason to buy another brand.

Link to file a complaint below.

https://www-odi.nhtsa.dot.gov/ivoq/

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Unread 09-30-2013, 08:23 PM   #137
xjtrailrider
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I called my dealer today, explained what has happened. They said to bring it by and they would make it right again, on Chryslers dime! I had no issues with my dealer fixing it. We will see if the actual repair goes as good as the conversation did on the phone.
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Unread 09-30-2013, 09:06 PM   #138
Trisalsa
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Quote:
Originally Posted by Trisalsa
So far so good. First time in, the update didn't work. Brought it back to the dealership and they spent a good hour on it. Said they ended up resetting the computer before everything started working correctly. Been about two weeks now and still no problems. Got the Commander used and wonder if someone had a different tune on the computer because the shift points seem cleaner now and mileage a bit better which the update shouldn't have effected, but the reset could have.
Well I went about three weeks and thought I was in the clear. Tried low tonight and the service 4wd is back. Guess I'm carrying the dealer again tomorrow.
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Unread 09-30-2013, 09:11 PM   #139
jjarvis0007
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Quote:
Originally Posted by Trisalsa View Post

Well I went about three weeks and thought I was in the clear. Tried low tonight and the service 4wd is back. Guess I'm carrying the dealer again tomorrow.
Wish we could get a group of us together and then all call Chrysler. Everyone needs to keep checking their 4 low and continue to call them. This needs to be addressed.
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Unread 09-30-2013, 11:35 PM   #140
stipo
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I just got a call back from the dealership, after towing my 2010 5.7 Hemi Overland there this morning. The gent in the service dept. tells me they aren't able to communicate with the vehicle, & haven't diagnosed the problem yet. (I think that means they aren't getting any fault codes back from the diagnostic gear) . More news to come. Not bad for $135 per hour
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Unread 10-01-2013, 05:13 AM   #141
jjarvis0007
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Quote:
Originally Posted by stipo View Post
I just got a call back from the dealership, after towing my 2010 5.7 Hemi Overland there this morning. The gent in the service dept. tells me they aren't able to communicate with the vehicle, & haven't diagnosed the problem yet. (I think that means they aren't getting any fault codes back from the diagnostic gear) . More news to come. Not bad for $135 per hour
$135/hr!? Where are you located?
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Unread 10-01-2013, 09:37 AM   #142
BlueSteelJP
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Quote:
Originally Posted by jjarvis0007 View Post
Guess you had warranty?
Yes I did.
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Unread 10-01-2013, 10:07 AM   #143
jjarvis0007
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Quote:
Originally Posted by BlueSteelJP View Post

Yes I did.
I'm out of warranty by 60k and they're replacing mine this week or next.
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Unread 10-01-2013, 10:10 AM   #144
CT05WK
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Quote:
Originally Posted by jjarvis0007
I'm out of warranty by 60k and they're replacing mine this week or next.
What are they replacing for you?
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Unread 10-01-2013, 01:08 PM   #145
Jeepthing08
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Ya 4lo works again repair came to no charge ya
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Unread 10-01-2013, 01:10 PM   #146
CT05WK
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Quote:
Originally Posted by Jeepthing08
Ya 4lo works again repair came to no charge ya
how'd you manage that?
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Unread 10-01-2013, 03:47 PM   #147
Beeracuda
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I just got an email from the SM at my local dealership. He said he had a new actuator waiting for me.
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Unread 10-01-2013, 03:49 PM   #148
Jeepthing08
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Quote:
Originally Posted by CT05WK
how'd you manage that?
Called up Chrysler and they said they would pay for it and I'm not under warranty
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Unread 10-01-2013, 03:50 PM   #149
CT05WK
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Quote:
Originally Posted by Jeepthing08
Called up Chrysler and they said they would pay for it and I'm not under warranty
I called too. They were no help. What did you say??
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Unread 10-01-2013, 05:22 PM   #150
chevra
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ugh mine finally went now to after the recall, and also my flashing ETC at the same time, bad bad day for this guy ha,
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