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Unread 12-10-2010, 03:01 PM   #1
wookiee
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Just installed my 4xGuard Matrix HC

Well, I just installed my 4xGuard Matrix HC. Took 3 hours, but should have taken less than 2.
I'll post pics later as I'm soon going to work.

The only complaints that I have are the thin paint job and that they supplied hex-head bolts instead of the button-head bolts mentioned in the directions.

The reason for taking 1 hour longer than necessary was trying to find a wrench that would fit inside the cross-member to hold the nut in order to torque the bolt down. An 11/16 flare-nut wrench did the trick as it was bent at the needed angle.

Also they have you mount the main unit then add the hoop then add the brush rails. Each time loosening nuts and rolling forward the main unit. I just put them all together at one time, then attached the entire thing to the mounting brackets.

tools used ...
11/16 flare-nut wrench
5/8, 3/4, 9/16, 11/16, 15mm sockets and wrenches
torque wrench
vice grips

Over all an easy job.

Pictures @ post #15

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Last edited by wookiee; 06-19-2011 at 01:09 PM.. Reason: spelling
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Unread 12-10-2010, 03:34 PM   #2
SSF556
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Can't wait for pics
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Unread 12-10-2010, 03:34 PM   #3
Mainsail
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I thought it was pretty easy but the directions needed a LOT of work. In the end I just tossed them aside and figured it out myself.
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Unread 12-10-2010, 06:28 PM   #4
maxst2
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Search for them on facebook, and let them know that the directions need some polishing. They are active on their page, so im sure it'll get noticed.
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Unread 12-10-2010, 06:33 PM   #5
Mainsail
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Search for them on facebook, and let them know that the directions need some polishing. They are active on their page, so im sure it'll get noticed.
I don't do facebook.
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Unread 12-10-2010, 07:29 PM   #6
wookiee
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I was planning on making some corrections and sending it to them, but they have way better directions on their site. Why they don't include them with the parts is beyond me.
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07 Steel Blue Overland CRD QDII | Bilsteins | 4xguard Matrix | Rear SRT8 SwayBar | DashHawk w/egt | Provent MBRP XP Exhaust | New Intake Tube & Seal + EHM | Alternator Splash Guard | Crank Sensor | GPS AL InMotion Hack | Swirl motor bypass | Blue WK Club Member #13 | 100,000 Mile Club | Dogpiled Club | pre-N23 FDCM |
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Unread 12-12-2010, 01:07 PM   #7
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In order to re-use the oem tow hooks, you'll need 4 M12-1.75 bolts 2-1/2 inches long.
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07 Steel Blue Overland CRD QDII | Bilsteins | 4xguard Matrix | Rear SRT8 SwayBar | DashHawk w/egt | Provent MBRP XP Exhaust | New Intake Tube & Seal + EHM | Alternator Splash Guard | Crank Sensor | GPS AL InMotion Hack | Swirl motor bypass | Blue WK Club Member #13 | 100,000 Mile Club | Dogpiled Club | pre-N23 FDCM |
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Unread 12-12-2010, 10:13 PM   #8
AJeepZJ
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PICS?!?! Gah!
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Unread 12-14-2010, 08:03 AM   #9
ElCid
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Quote:
Originally Posted by wookiee View Post
I was planning on making some corrections and sending it to them, but they have way better directions on their site. Why they don't include them with the parts is beyond me.
We're glad to hear that the new instructions on our website were an improvement. Revisions were very much needed, but we've been so busy with new product design that we only recently got them updated.

Boxes that were already packed before the revisions may still have the old instructions. This was probably the case for you. The new instructions will be going out with any boxes that are packed now.

We truly appreciate that you were willing to make corrections on the old ones. And of course if there are problems with the new ones we need to hear that, too. I can tell you that writing instructions is surprisingly hard to do: We live with these products every day, so it's hard for us to judge what needs to be said and how it should be said.

Getting independent customer feedback helps us a great deal!
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Unread 12-14-2010, 08:30 AM   #10
CmmdrDan
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where are the pics!! pics or
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Unread 12-14-2010, 10:33 AM   #11
Mainsail
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Quote:
Originally Posted by ElCid View Post
We're glad to hear that the new instructions on our website were an improvement. Revisions were very much needed, but we've been so busy with new product design that we only recently got them updated.

Boxes that were already packed before the revisions may still have the old instructions. This was probably the case for you. The new instructions will be going out with any boxes that are packed now.

We truly appreciate that you were willing to make corrections on the old ones. And of course if there are problems with the new ones we need to hear that, too. I can tell you that writing instructions is surprisingly hard to do: We live with these products every day, so it's hard for us to judge what needs to be said and how it should be said.

Getting independent customer feedback helps us a great deal!
I would suggest including a small photo or line drawing of each part with the part number. On two of my parts I never could locate the part number to which the directions referred. That made it frustrating to figure out which part the directions were talking about.

As an aside, some QC wouldn't hurt either. My hoop has a big gouge. The packing is, however, exceptional. Overall, I'm very pleased with all of the parts I've gotten so far, and looking forward to the release of the new Rear-Guard.
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Unread 12-14-2010, 11:46 AM   #12
ElCid
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Quote:
Originally Posted by Mainsail View Post
I would suggest including a small photo or line drawing of each part with the part number. On two of my parts I never could locate the part number to which the directions referred. That made it frustrating to figure out which part the directions were talking about.

As an aside, some QC wouldn't hurt either. My hoop has a big gouge. The packing is, however, exceptional. Overall, I'm very pleased with all of the parts I've gotten so far, and looking forward to the release of the new Rear-Guard.
Thanks for the feedback, Mainsail. We can't seem to have enough visuals, I think!

Sorry to hear about that hoop. There was a period a number of months ago when we had a few items getting nicked in the warehouse, and we had to roll heads because things like that weren't getting caught at the packing stage (which is where the final round of QC should occur).

If this kind of thing does ever happen again, please do contact us immediately. Try as we might, mistakes can happen and we can't always know about them (and thus fix them) if you don't let us know.

BTW, I personally love your addition of rubber bumpers on the Matrix. After I saw the pics I got some to play with on my test rig.
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Unread 12-14-2010, 12:02 PM   #13
Mainsail
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Quote:
Originally Posted by ElCid View Post
Thanks for the feedback, Mainsail. We can't seem to have enough visuals, I think!

Sorry to hear about that hoop. There was a period a number of months ago when we had a few items getting nicked in the warehouse, and we had to roll heads because things like that weren't getting caught at the packing stage (which is where the final round of QC should occur).

If this kind of thing does ever happen again, please do contact us immediately. Try as we might, mistakes can happen and we can't always know about them (and thus fix them) if you don't let us know.

BTW, I personally love your addition of rubber bumpers on the Matrix. After I saw the pics I got some to play with on my test rig.
Pictures please!

I don't have a hi-lift jack so I don't know if using the jacking point on the Matrix with the rubber bumpers would tear them up. The good thing is they're cheap.
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Unread 12-14-2010, 01:06 PM   #14
ElCid
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Not much to show in pictures, I'm afraid. At the moment the bumpers are sitting on my desk.

The Hi-lift issue is one thing I'll be looking at with them. Another is how they effect the mounting of a winch cradle. And then there are questions of how they might effect some other potential products.

It's just one more thing to play with, you know?
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Unread 12-14-2010, 09:25 PM   #15
wookiee
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Don't ban me bro!
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