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Unread 03-06-2008, 11:10 AM   #16
JeepAVM
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This happened to me

Hi all,

In a previous thread I outlined how my CRD stalled on a highway going 80 mph. Total engine failure, not possible to restart, I coasted to the side and stopped. Engine light on and could not restart. Thread is here:

http://www.jeepforum.com/forum/f67/2007-jgc-crd-3-0-died-highway-521501/

Crankshaft sensor had apparently failed, and was changed subsequently at the dealer, now running fine. I then found out on the 19th of Jan that Mercedes recalled the CRDs from its own line due to crankshaft sensors (see later post in above thread). Merlin immediately hit the nail on the head and predicted that this was the issue. Hope they installed a good new sensor so that this will not happen again. Love the CRD, it drives great and from what I read it is a fantastic engine, but this could have been avoided if Mercedes had communicated properly with Jeep owners of their engine.

I would get your sensor changed asap.

Best,
JeepAVM

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Unread 03-06-2008, 11:14 AM   #17
JeepAVM
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Quote:
Originally Posted by 2007GrandDiesel View Post
I wonder if that person could file with the NHTSA since he's not in the US.
I wouldn't mind. I can give it a shot. Certainly can tell you that the engine cutting at 80 mph in the middle of highway traffic in Europe can be a very tricky situation indeed. We are lucky that there was a gap and I did not get hit by any trucks.
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Unread 03-06-2008, 11:43 AM   #18
JeepAVM
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Quote:
Originally Posted by wwrivers View Post
My 2007 CRD Grand Cherokee with 2000 miles on it died in traffic today with me and my 11 month old son in the car. Fortunately we were pulling up to a stoplight and weren't driving very fast. Of course it wouldn't restart, and we blocked rush hour traffic until we could get pushed off the road. Very scary. Had it towed to my local Jeep dealer and they called within an hour to say it was the crankshaft sensor, and there is a Service Bulletin out about it. My confidence in the safety of the vehicle is severely shaken, but I hope this will fix it.

I filed a complaint this evening with the NHTSA hoping to get the word out to other CRD drivers.
As shown in the other thread that I posted, I had the same happen to me. Crankshaft sensor too (sorry to be keep repeating in my posts...). I tried to file a report with NHTSA but it won't allow me to do it online since I cannot select a country outside the US. I wonder if there is an email address I can just post it to...

Ours stopped at night on a motorway on a cold night in January. Not fun.
At least now I know to be prepared with extra blankets for the kids, cell phone always fully charged and the emergency numbers extra handy, although i doubt (and hope to the contrary) that this will happen again with the sensor changed. I see that this sensor is not too uncommon failing also in other cars and engines over the years but not as systematic as perhaps here or in the Merc ML320.
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Unread 03-06-2008, 09:10 PM   #19
bobholthaus
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Can someone please post the EXACT number and name (of the TSB?) that we need to mention to our US dealers to have this problems fixed? Thanks.
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Unread 03-07-2008, 12:44 AM   #20
merlinTec
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Quote:
Originally Posted by bobholthaus View Post
Can someone please post the EXACT number and name (of the TSB?) that we need to mention to our US dealers to have this problems fixed? Thanks.
Hi
Already did both in this one and the one in the link from JeepAVM.
Regards,
Merlin
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Unread 03-07-2008, 05:39 PM   #21
2007GrandDiesel
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[QUOTE=JeepAVM;4911244]As shown in the other thread that I posted, I had the same happen to me. Crankshaft sensor too (sorry to be keep repeating in my posts...). I tried to file a report with NHTSA but it won't allow me to do it online since I cannot select a country outside the US. I wonder if there is an email address I can just post it to...QUOTE]

I wonder if your country has something similar that you can file a complaint? It seems as if this is a global problem..
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Unread 03-09-2008, 11:38 AM   #22
Swayse
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Ours has been perfect for 14,000 miles. Not looking forward to the crank sensor going out, this is my wife's ride.

Maybe I'll just change mine out myself and call it a day. New crank sensor is updated, and all good?
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Unread 03-11-2008, 05:26 AM   #23
WKDiesel56
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I spoke to a dealer here in Spring, TX yesterday. The service advisor informed me that they are aware of the Sprinter recall, however, do not expect the Jeep to be recalled for a long time, if ever, because they are "always the last to know". They told me they have no way of researching the problem. There probably are not enough of us on the road for anyone to care. I have about 14,000 miles on my CRD with no problems as yet but don't want it dying on the highway either. I have been taking it to Mercedes when it needs service due to the Jeep dealers want nothing to do with these cars and I wouldn't trust them working on the engine anyway. It has not cost me any more than it would have cost me to take it to the Jeep dealer. I'm probably going to take it back to Mercedes as I have been and get the sensor changed on my own tab - I would rather pay someone to do it right. They are more than willing to perform the repair. Start calling the Chrysler Complaint Line and file a complaint with the NHTSA.
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Unread 03-11-2008, 06:36 AM   #24
bobholthaus
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I also talked to my dealer in St. Louis and they told me about the same thing, that they couldn't do a thing until it was recalled. They suggested I call the Chrysler hotline and file a complaint based upon the experience on this forum. I am going to do that this week. I have two lengthy roadtrips planned this summer with my wife and newborn and a breakdown in the middle of Kansas wouldn't be too fun. I'll keep you guys posted.
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Unread 03-12-2008, 04:39 AM   #25
2007GrandDiesel
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Unfortunately, Chrysler will likely not do anything about this, at least from my personal experience with them. The only way we can make anything happen is if enough of us file complaints with the NHTSA and then they force Chrysler to do a recall.
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Unread 03-12-2008, 09:04 AM   #26
FanofallDiesels
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Our Jeep has not died, but the build date is April, 2007 so I have just filed a complaint with the NHTSA. This vehicle is my wife's daily driver and she frequently is transporting our children. I wanted to get it on record that Chysler's unwillingness to at least recall the vehicles to have the sensor checked, is not acceptable to me.

Jeff
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Unread 03-13-2008, 05:34 AM   #27
2007GrandDiesel
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Quote:
Originally Posted by FanofallDiesels View Post
Our Jeep has not died, but the build date is April, 2007 so I have just filed a complaint with the NHTSA. This vehicle is my wife's daily driver and she frequently is transporting our children. I wanted to get it on record that Chysler's unwillingness to at least recall the vehicles to have the sensor checked, is not acceptable to me.

Jeff
Thanks for filing. I would like to think that NHTSA is going to take notice of this. I also filed an additional complaint with them noting the other recalls and asking them to recall the Jeep with the same engine as well.
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Unread 03-14-2008, 06:32 PM   #28
jftjim
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While my Jeep was in to have My window problem has a recall fixed I asked about this sensor, they said if it was a recall it would be against my VIN---I copied all the above info and showed it to the Denver CO dealer Medved---they said can't do as it is not an offical recall---I went to parts---it is a $40.00 sensor and I got wholesale for $27.00----Now at least I have it, ---should I install it but I do not have the SCANSTAR tool and warranty????? Any ideas--Oh there are 2 crankshaft sensors, the other one is $270.00 --not the one quoted above.
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Unread 03-15-2008, 03:54 AM   #29
merlinTec
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Hi
I would change the sensor, it’s only one bolt. Did you get the recall sensor or just a new sensor not lower then the date code posted in the TSB?
Regards,
Merlin
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Unread 03-17-2008, 03:17 PM   #30
merlinTec
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Hi
If you want to make this a recall if any of you know or are a member of any Chrysler 300c forums perhaps post there too. I have just as much 300c diesels with the same problem as GC.
Regards,
Merlin
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